Rachel Long
Cypress,TX
Summary
Creative and goal-oriented manager with experience listening to client needs and developing strategic approach to market growth Savvy Category Manager committed to helping companies build dependable supply networks for uninterrupted service. Eager to work with vendors and negotiate contracts for long-term growth and mutual business support. Monitors ordering processes for inventory accuracy and timely delivery.
Overview
18
18
years of professional experience
Work History
Senior Strategic Sourcing & Procurement Manager
Expro
08.2022 - Current
- Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable contracts with suppliers.
- Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
- Streamlined procurement processes for increased efficiency and cost savings through the implementation of digital tools and automation.
- Utilized market intelligence to identify opportunities for savings and cost reduction.
- Implemented risk management strategies within the supply chain process to mitigate potential disruptions from external factors such as fluctuating markets or natural disasters.
- Drove continuous improvement initiatives within the procurement function by identifying areas for optimization and proposing actionable recommendations.
- Collaborated with internal stakeholders to understand departmental needs, developing tailored procurement solutions that met their requirements while minimizing costs.
Business Development Manager - Subsea
Expro
02.2021 - 08.2022
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Liaised with clients to develop deep understanding of business needs and current market landscape.
- Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
Account Manager
Expro
05.2019 - 02.2021
- Managed high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Contributed to annual revenue goals by selling new services.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Executive Account Manager/ Product Line Manager
TRI-W Global
02.2018 - 05.2019
- Manage Strategic customer key accounts by ensuring involvement on all possible projects
- Identify new opportunities with existing accounts and oversee execution of bids
- Ensure successful execution of projects through efficient communication with both customer and internal operations team
- Identify market gaps for flowline products
- Establish product offering, including design, quality, and inventory
- Discover and partner with trustworthy vendors; negotiate terms, delivery timelines, and cost
- Design marketing strategy, budget, and identify key customers
- Provide technical and operational support for product line
Procurment Manager
National Oilwell Varco, ISE
01.2017 - 02.2018
- Controlled costs and optimized spending via management of inventory analytics versus inventory purchasing.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Evaluated report data to proactively adjust and enhance operations.
Account Representative
National Oilwell Varco, ISE
01.2014 - 01.2018
- Manage Strategic customer key accounts across all levels and regions
- Translate global forecast to assist with manufacturing planning
- Drive revenue growth through achieving product and service approvals and becoming preferred partner
- Negotiate global/regional contract agreements at corporate level
- Build and establish relationships with key decision makers on global scale to develop strategies designed to help customers meet their high level goals and solve customer challenges
- Develop cross-divisional strategies to promote complete NOV packages
- Perform Voice of Customers to enhance and grow future product and service offering
Inside Sales Manager
National Oilwell Varco, ISE
01.2011 - 01.2014
- Provide world class customer service and product support to our customer base through management of customer transactional consistency across regions
- Manage, train, and develop corporate inside sales team
- Provide clear and steady communication with upper management regarding status of customer satisfaction
- Ensure customer contract terms and conditions, and pricing are applied/ followed
- Distribute account responsibility and work loads
- Resolve customer complaints, expedite orders
- Approve material returns and credits
- Provide product training for all corporate inside sales team and regional sales teams
Executive Assistant
National Oilwell Varco, Anson
01.2007 - 01.2011
- Enhance executive’s effectiveness by providing information management support; representing executive to others.
- Conserve executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications
- Maintain executive’s appointment schedule by planning and
- Welcome guests and customers by greeting them, in person or on telephone; answering or directing inquiries
- Maintain customer confidence and protect operations by keeping information confidential
- Complete projects by assigning work to clerical staff; following up on results
Skills
- P>Business development strategy
- P>Price negotiation
- P>Excellent Communication
Timeline
Senior Strategic Sourcing & Procurement Manager
Expro
08.2022 - Current
Business Development Manager - Subsea
Expro
02.2021 - 08.2022
Account Manager
Expro
05.2019 - 02.2021
Executive Account Manager/ Product Line Manager
TRI-W Global
02.2018 - 05.2019
Procurment Manager
National Oilwell Varco, ISE
01.2017 - 02.2018
Account Representative
National Oilwell Varco, ISE
01.2014 - 01.2018
Inside Sales Manager
National Oilwell Varco, ISE
01.2011 - 01.2014
Executive Assistant
National Oilwell Varco, Anson
01.2007 - 01.2011
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