Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Lugo

Deming,NM

Summary

Dynamic Operations Manager with extensive experience at Kohl’s, excelling in logistics management and customer service. Proven track record in enhancing operational efficiency and resolving conflicts effectively. Skilled in scheduling and planning, I successfully led teams to optimize store performance and elevate customer satisfaction.

Professional operations leader prepared for high-impact roles in dynamic environments. Known for driving efficiency and achieving results through collaborative team efforts and adaptable strategies. Possesses robust skills in process optimization and resource management.

Experienced with implementing comprehensive operational strategies to drive company goals. Uses innovative solutions to optimize workflows and enhance team performance. Track record of fostering effective communication and problem-solving within diverse teams.

Skilled operations leader with proven ability to enhance efficiency and drive results. Expertise in strategic planning, process optimization, and resource management. Strong focus on team collaboration and adaptability to changing needs. Reliable, results-driven professional with track record of successful outcomes in dynamic environments.

Qualified Desired Position with proven history in operational leadership. Successfully spearheaded key initiatives that streamlined processes and enhanced productivity. Demonstrated expertise in strategic planning and team management.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Seasoned Operations Manager and talented leader with Number years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

18
18
years of professional experience

Work History

Operation Manager

Kohls
Phoenix, AZ
09.2006 - 12.2024

I worked for Kohl’s 18th! I was a key holder! I was an apparel manager and an operations manager! I know how to unload a truck and to merchandise any department like shoe department and home department and soft lines! I know how to open the store and close also! I have very good experience on how to handle customers when they are upset!

Education

Diploma -

Rio Mesa High School
Oxnard, CA
06.2001

Skills

  • Scheduling and planning
  • Operational efficiency
  • Logistics management
  • Cross-functional coordination
  • Customer service
  • Problem-solving
  • Employee relations and conflict resolution
  • Planning and implementation

Timeline

Operation Manager

Kohls
09.2006 - 12.2024

Diploma -

Rio Mesa High School