Rachel Manthei
Product Designer
Ypsilanti,MI
Summary
Accomplished Lead Product Designer at Ford Motor Company, adept in Agile Methodology, Figma and UXPin for product design and prototyping. Excelled in enhancing user experience and streamlining processes, significantly improving project outcomes. Skilled in fostering team collaboration and mentoring, demonstrating exceptional written communication and design thinking.
Overview
28
28
years of professional experience
Work History
Lead Product Designer
Ford Motor Company
09.2019 - Current
- Lead Project Designer on several projects in the Environmental and Safety Regulatory products.
- Facilitate SubEpic and Feature Refinements in order to gather requirements to fulfill the business needs.
- Groom backlog by creating/maintaining SubEpics and Features.
- Create semi-functional prototypes utilizing Figma and UXPin. Review prototypes with business customer to ensure absolute clarity of the business customer need, expectations and usability.
- Create such artifacts as: personas, empathy maps, wireframes, user journey maps, user story maps, process flows, and swim lanes in order to ensure the IT team understands and empathizes with the needs of the business customers.
- Create a strong bond of trust with the business customer.
- Train and mentor other Product Designers across all three Products in the Product Group.
Business Analyst
Ford Motor Company
06.2017 - 09.2019
- Project Lead utilizing Agile methodology to migrate department records from Excel spreadsheet to a database.
- Facilitate weekly Requirements gathering meetings with customer. •
- Facilitate daily stand-ups with the developer. •
- Ensured high quality code by using paired programming approach. •
- Developed semi-functional prototypes to present to customer. •
- Maintained a backlog of Functional Requirements.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Business Systems Analyst
University of Michigan
05.2014 - 06.2017
- Assessed business requirements to create focused solutions.
- Trained business personnel in use of systems.
- Developed comprehensive documentation to support end-users and facilitate future enhancements.
- Managed multiple projects simultaneously, consistently meeting deadlines while maintaining a high standard of quality workmanship.
Business Analyst
Ford Motor Company
04.2010 - 04.2014
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
QC Test Lead
Ford Motor Company
08.2001 - 04.2005
- Executed test cases and documented defects, confirming resolution and mitigation of defects.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
Procedures Analyst
Ford Motor Company
07.2000 - 08.2001
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Technical Writer
DPM Consulting
06.1999 - 07.2000
Web Developer Graphic Artist
University of Michigan Hospital
10.1998 - 06.1999
Web Developer
DPM Consulting
06.1998 - 10.1998
Technical Writer
Ciber, Inc
06.1997 - 06.1998
Technical Writer
Custom Business Solutions, Inc
06.1996 - 06.1997
Education
Bachelor of Science - English
Eastern Michigan University
Ypsilanti, MI06.1996
Skills
- Product Design
- Wireframing and Prototyping
- Mockups and prototypes
- Design thinking
- Design process
- Responsive design
- Usability Testing
- Training documentation
- Process Design
- Accessibility Design
- Agile Methodology
- Figma
- UXPin
- Sketch
- Miro
- Blueprint
- Rally
- Jira
Timeline
Lead Product Designer
Ford Motor Company
09.2019 - Current
Business Analyst
Ford Motor Company
06.2017 - 09.2019
Business Systems Analyst
University of Michigan
05.2014 - 06.2017
Business Analyst
Ford Motor Company
04.2010 - 04.2014
QC Test Lead
Ford Motor Company
08.2001 - 04.2005
Procedures Analyst
Ford Motor Company
07.2000 - 08.2001
Technical Writer
DPM Consulting
06.1999 - 07.2000
Web Developer Graphic Artist
University of Michigan Hospital
10.1998 - 06.1999
Web Developer
DPM Consulting
06.1998 - 10.1998
Technical Writer
Ciber, Inc
06.1997 - 06.1998
Technical Writer
Custom Business Solutions, Inc
06.1996 - 06.1997
Bachelor of Science - English
Eastern Michigan University
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