Rachel Martin
Whiting,NJ
Summary
Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cafe Barista
Cafe Aroma
Manchester Township, NJ
03.2023 - 04.2024
- Ensured guest satisfaction through friendly greetings and top-notch customer assistance.
- Maintained adherence to all health and safety regulations while handling food items.
- Enhanced efficiency by implementing organized inventory system for restocking supplies such as cups, lids, syrups, sauces, napkins, cutlery and brand merchandising
- Monitored expiration dates of products to ensure freshness standards.
- Demonstrated expertise in preparing diverse beverages like teas, cappuccinos, macchiatos, lattes, mochas and espressos.
- Operated commercial espresso machines to produce high-quality drinks.
- Replenished condiments, napkins and other cafe supplies as needed.
- Maintained cleanliness of cafe area including counters, tables and floors.
Barista
Patis cafe
Lakewood, NJ
07.2023 - 11.2023
- Demonstrated effective customer service abilities while efficiently handling the morning rush of customers on a daily basis.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Collected payments and provided accurate change.
- Successfully memorized an array of official and custom coffee and tea concoctions.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Created complex, hand-crafted beverages based upon customer preferences.
- tocked customer service stations with paper products or beverage preparation items.S
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Operated cash registers to process customer payments.
- Implemented recycling and compost programs to reduce trash waste and improve green footprint.
- Stocked shelves with ingredients needed to make coffee drinks.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Removed dishes and glasses from tables for cleaning.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Provided assistance with clearing plates from tables after meals were completed.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Maintained optimal stock levels for water glasses, bread baskets, condiments, and other essential items during meal service.
- Executed all tasks and assignments not directly related to the bar area
Education
Belleville High School
Belleville, NJ08-2021
Skills
- Food Service
- Workplace Safety
- Product Upselling
- Menu knowledge
- Order Taking
- Menu Memorization
- Coffee expertise
- Table Bussing
- Food Preparation
- Food Running
- Beverage Preparation
- Cash Register Operation
- Team Player
- Active listener
- Safe Food Handling Practices
- Friendly and outgoing
- Sales expertise
- Solid problem solver
- Positive and professional
- Speedy and efficient
- Espresso machine operation
Accomplishments
- Girl scout Troup 20287
Timeline
Barista
Patis cafe
07.2023 - 11.2023
Cafe Barista
Cafe Aroma
03.2023 - 04.2024
Belleville High School
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