Rachel Massay
Washington,DC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Fraud Associate I
Xtreme Solutions,Inc.
04.2023 - Current
- Process initial paperwork ,enter data,perform quality control reviews of data entered and maintain electronic file libraries.
- Assist in processing applications referred to the office by agencies, post offices, perform telephone and written inquiries concerning pending applications.
- Process fraud cases including; scanning, data entry by case, updating applicants paperwork into the appropriate databases, performing quality control reviews and maintaining paper and electronic file libraries in SharePoint.
- Liaise with internal and external offices and agencies in performing daily duties, maintaining and monitoring case files and logs.
- Performing training for fellow employees, special projects and onboarding training.
- Identifying incoming correspondences from applicants and law enforcement officials with the applicant's passport profile.
- Complete and process pre-formatted letters to passport applicants inquiries referred to our offices.
Director of Media and Broadcast
The Village Church Dc
03.2020 - Current
- Oversee church operations. Lead and supervise weekly meetings along with staff.
- Collaborate with pastors and other staff for weekly events and services.
- Organize and edit sermons and monthly announcements.
- Record, edit and archive all services.
- Create, implement and review all church procedures and polices, manage social media accounts and other forms of communications.
- Execute live productions across multiple platforms.
- Monitor production operations for quality and compliance regulations.
- Prepare media stages for special events and prerecording.
- Collaborate with staff to determine appropriate budgets.
- Provide ongoing training and development for media staff.
Worship Director
New Song Bible Fellowship Church
05.2014 - Current
- Supervise religious education for staff.
- Analyze and review program cost data to determine budget priorities.
- Implement program plans by ordering materials, scheduling special guest, reserving spaces for events, conferences, meetings, seminars, retreats and other administrative details.
- Collaborate with pastors and other ministry leaders to establish goals and objectives for religious educational programs and systems.
- Organize music for all worship services and special events.
- Enhance and promote the worship ministry within the church.
- Supporting Senior Pastor in discerning and meeting spiritual needs and help church members and guest develop a sense of belonging.
- Recruit volunteers for choirs and worship teams for worship services and special events.
- Receive and relay incoming and outgoing calls and emails.
Education
High School Diploma -
Calvin Coolidge Senior High School
Washington, Dc 06.2002
Skills
- Customer service, computer skills, time management, Microsoft word and microsoft office
- Live broadcasts and broadcast production
- Team development
- Leading special projects and production development
- Data Entry
- Analytical and Critical Thinking
Security Clearance
Security Clearance obtain for current position as a fraud Associate I
Timeline
Fraud Associate I
Xtreme Solutions,Inc.
04.2023 - Current
Director of Media and Broadcast
The Village Church Dc
03.2020 - Current
Worship Director
New Song Bible Fellowship Church
05.2014 - Current
High School Diploma -
Calvin Coolidge Senior High School
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