Desired Job Title
Donor Recovery SpecialistTissue ManagerTissue Donation Specialist/Tissue SupervisorWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: Lubbock, TX, US
Open to relocation: Yes
Open To Work
Verified
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Hi, I’m
Rachel McGinnis
Lubbock,TX
Work Preference
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
1
Certification
21
years of professional experience
Work History
LifeGift Organ Donation CenterLubbock, TX
Donor Recovery Specialist
09.2025 - Current
Job overview
- Coordinated organ recovery procedures to ensure compliance with regulatory standards.
- Collaborated with medical teams to optimize organ preservation techniques during recovery operations.
- Streamlined documentation processes for organ donation, enhancing accuracy and efficiency.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- packaging and labeling of organs for transplant according to OPTN standards
- Documented case management activity for accurate, reliable records.
New Mexico Donor ServicesAlbuquerque, NM
Tissue Manager
11.2009 - 06.2025
Job overview
- Received two promotions from Tissue Recovery Coordinator to Senior Recovery Coordinator-Perfusion before becoming Tissue Preservation Manager.
- Manage a department of 10-13 full-time and per diem staff.
- Extensive knowledge of NMDOH, FDA, and CMS regulations and standards.
- Assist with the perfusion of kidneys during organ recovery process at hospitals throughout the states of New Mexico.
- Oversee the Perfusion department and continuous training of staff.
- Travel to other states to assist with training and/or perfusion or recovery processes.
- Write policies and procedures in accordance with local, state, and federal standards and regulations.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Created recycling and donation program of unused non-sterile medical supplies. Reduced cost by revising inventory based off need and not want.
- Boosted employee morale and reduced turnover through contribution to the development and implementation of comprehensive rewards and recognition program.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges. (SWOT analysis, team goals, scorecard, monthly employee rounding).
- Worked with Quality Assurance to maintain the tracking and trending of non-conformances utilizing Q-Pulse. (Funeral home and Medical Examiner grievances).
- Fostered new processor partnerships by creating opportunity for in-house lab training and growth. Enhancing companies reputation through winning multiple performance awards. (Axogen- 2021, 2023, 2024).
- Established performance goals for employees and provided feedback on methods for reaching those milestones through quarterly performance reviews and annual performance evaluations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention by implementing team building activities.
LifeGift Organ Tissue DonationLubbock, TX
Tissue Donation Specialist/Tissue Supervisor
10.2005 - 11.2008
Job overview
- Promoted from Administrative Assistant to Office manager in 2005.
- Trained and developed full time and per diem tissue staff.
- Oversaw the recovery of tissue using aseptic techniques according to LifeGift policies and procedures.
- Extensive knowledge of FDA and AATB regulations.
- Performed Quality of Assurance by reviewing tissue charts.
Education
South CollegeKnoxville, TN
Ph.D. from Doctor of Business Administration
12-2029
University of PhoenixTempe, AZ
MBA from Business Administration
12-2007
Skills
- Customer service
- Performance evaluations
- Shift scheduling
- Cross-functional teamwork
- Strategic planning
- Goal setting
- Task delegation
- Staff training and development
- Staff Management
- Quality Assurance
- Decision-making
- Time management
- Team leadership
- Customer service
Certification
- Certified Tissue Bank Specialist (CTBS), AATB, 2007
- Certified Transplant Preservationist (CTP), ABTC, 2010
Timeline
Donor Recovery Specialist
LifeGift Organ Donation Center
09.2025 - Current
Tissue Manager
New Mexico Donor Services
11.2009 - 06.2025
Tissue Donation Specialist/Tissue Supervisor
LifeGift Organ Tissue Donation
10.2005 - 11.2008
South College
Ph.D. from Doctor of Business Administration
University of Phoenix
MBA from Business Administration