Rachel McLenaghan
Renton,WA
Summary
Results-driven Cafe Manager with expertise in customer engagement, inventory management, and cost control. Proven ability to enhance customer experiences while managing daily operations and training staff effectively.
Overview
8
8
years of professional experience
Work History
Cafe Manager
Nicks Magnificent Indoor Playground
Issaquah, WA
04.2025 - 08.2025
- Supervised daily café operations to ensure exceptional customer service and satisfaction.
- Trained staff on food safety standards and efficient service techniques.
- Managed inventory levels, ordering supplies to maintain optimal stock availability.
- Developed café menus in alignment with seasonal offerings and customer preferences.
Sales Associate
Xhale Vapor
Issaquah, WA
08.2024 - 09.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to maintain operational flow.
- Maintained merchandise presentation standards to ensure appealing store environment.
- Collaborated with team members to achieve daily sales goals and improve service quality.
Sales Associate
Macys Department Store
07.2017 - 05.2023
- Learned inventory management practices to support stock replenishment and organization.
- Adapted quickly to new products and promotions, providing accurate information to customers.
- Supported visual merchandising efforts by arranging displays according to company guidelines.
- Engaged with customers, building rapport to foster loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Hazen High School
Renton, WASkills
- Barista skills
- Customer engagement
- Coffee shop operations
- Customer experience management
- Cost control
- Cafe inventory
- POS terminal operation
- Money handling
- Front of house management
Timeline
Cafe Manager
Nicks Magnificent Indoor Playground
04.2025 - 08.2025
Sales Associate
Xhale Vapor
08.2024 - 09.2024
Sales Associate
Macys Department Store
07.2017 - 05.2023
High School Diploma -
Hazen High School