RACHEL MCPHEARSON
Skiatook
Summary
Healthcare professional with nursing background seeking to utilize my experience in healthcare to provide excellent customer service and keep developing professionally.
Overview
11
11
years of professional experience
Work History
Referral Specialist
Tulsa Bone and Joint
11.2024 - 10.2025
- Review referral requests and call to schedule appointments.
- Answer patient calls and schedule/reschedule appointments
- Transfer patients to appropriate department or clinical staff
Digital Shopper
Walmart
06.2023 - 03.2024
- Fulfilled customer orders by reviewing orders
- Located, prepared and packaged merchandise
- Ensured the accuracy of orders prior to pick up.
Associate
Macy’s Warehouse
10.2022 - 01.2023
- Selected merchandise and packed online orders.
LPN
St Francis
09.2021 - 08.2022
- Administered Flu, Covid-19 vaccines
- Monitored patients for adverse reactions
- Documented vaccine given
LPN
Ascension St John, Primary Care
03.2020 - 07.2021
- Roomed patients, and obtained vitals
- Updated patients’ medical history and current medications
- Administered IM injections
- Returned patient calls and gave lab results
- Communicated with Home Health nurses for continued patient care
- Refilled medications
LPN
Primary Care Associates
01.2019 - 11.2019
- Roomed patients, and obtained vitals
- Updated patients’ medical history and current medications
- Administered IM injections
- Returned patient calls and gave lab results
- Communicated with Home Health nurses for continued patient care
- Refilled medications
LPN
OSU Pediatric Clinic
11.2017 - 04.2018
- Administered immunizations and provided records for physicians
- Administered treatments and IM medications
- Obtained lab specimens and contacted patients regarding results
Supervisor
Macy’s Fulfillment Center
03.2015 - 10.2017
- Oversaw daily operations of Packing Department
- Input payroll data and ensured accuracy
- Collaborated with other departments to increase efficiency
Education
Practical Nursing -
Tulsa Technology Center
Tulsa, OK06.2017
Associate of Arts - undefined
Oklahoma Wesleyan University
Tulsa, OK12.2009
High School Diploma - undefined
Skiatook High School
Skiatook, OK05.2004
Skills
- Customer Service
- Medical Terminology
- Healthcare Industry
- Appointment Scheduling
- Insurance Verification
- Epic EMR
- Multi-line Telephone Operation
- Patient confidentiality
- Accurate documentation
- Outbound calls
- Teamwork and collaboration
Timeline
Referral Specialist
Tulsa Bone and Joint
11.2024 - 10.2025
Digital Shopper
Walmart
06.2023 - 03.2024
Associate
Macy’s Warehouse
10.2022 - 01.2023
LPN
St Francis
09.2021 - 08.2022
LPN
Ascension St John, Primary Care
03.2020 - 07.2021
LPN
Primary Care Associates
01.2019 - 11.2019
LPN
OSU Pediatric Clinic
11.2017 - 04.2018
Supervisor
Macy’s Fulfillment Center
03.2015 - 10.2017
Associate of Arts - undefined
Oklahoma Wesleyan University
High School Diploma - undefined
Skiatook High School
Practical Nursing -
Tulsa Technology Center