RACHEL MENSAH
BRONX,NY
Summary
Motivated and detail-oriented professional transitioning from 3+ years of retail experience into the healthcare field as a certified EKG Technician. Strong background in customer service, communication, and working in fast-paced environments. Skilled in patient interaction, maintaining accuracy, and providing compassionate care while ensuring efficiency and professionalism.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Electrocardiograph Technician
NYC Health + Hospitals/Lincoln
The Bronx, NY
06.2024 - 12.2025
- Perform 12-lead EKGs and rhythm strips for inpatient and outpatient populations
- Ensure proper lead placement and accurate cardiac readings
- Prepare patients for testing by explaining procedures and ensuring comfort
Sales Associate
VICTORIA'S SECRET CO.
Manhattan, NY
10.2021 - 04.2023
- Connecting with urgency when every customer walks in
- Assisted in maintaining visual merchandising standards to attract customers and drive sales.
- Delivered exceptional customer service, enhancing shopping experiences and building brand loyalty.
Education
BACHELOR'S DEGREE - Communications, Business
University at Albany
NY12-2023
HIGH SCHOOL -
Frederick Douglass Academy 1
NY06-2019
Skills
- Basic Life Support (BLS)
- Cardiac Rhythm Interpretation
- Adaptability
- Time Management
- 12-Lead EKG Administration
- Proper Lead Placement
- Multitasking
Certification
- Certified EKG Technician, NHA, 12/01/26
- Basic Life Support, AHA, 12/01/26
Timeline
Electrocardiograph Technician
NYC Health + Hospitals/Lincoln
06.2024 - 12.2025
Sales Associate
VICTORIA'S SECRET CO.
10.2021 - 04.2023
BACHELOR'S DEGREE - Communications, Business
University at Albany
HIGH SCHOOL -
Frederick Douglass Academy 1
Additional Information - Awards
Dean's List, University at Albany, Frederick Douglass Academy, 2018 Academic Excellence Scholarship, 2019