Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Overview
1
1
Certificate
Work History
Director/ Self-Employed
MINDFUL STRIDES
Creedmoor, NC
2014 - Current
Developed a successful services company combining my vast skill set.
Services provided ranged from IT Consultation, Career Coaching, Life Coaching, Equine Assisted Learning, End of Life Doula, Senior Care, Online English Teaching.
Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
Planned and implemented strategies to grow revenue.
Human Resources Manager
Johns Moving & Storage Inc.
Raleigh, North Carolina
2010 - 2014
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Anticipated and responded to emerging business needs by serving as change advocate.
Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
Ensured compliance with federal, state and local employment laws.
Directed HR programs, policies and processes to improve operational efficiency.
Encouraged open communications, promoting positive and pro-employee work environment.
Held exit interviews and documented information discussed with employees.
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Developed compensation packages that are competitive yet cost effective for the organization.
Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
Conducted background checks and reference checks of prospective employees.
Identified, screened and interviewed potential employees.
Human Resources Manager & VP of Operations
ED LEVIN JEWELRY
Cambridge, NY
2008 - 2010
Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
Advised leadership and personnel on driving HR policies and business strategy implementation.
Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
Directed HR programs, policies and processes to improve operational efficiency.
Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
Developed compensation packages that are competitive yet cost effective for the organization.
Encouraged open communications, promoting positive and pro-employee work environment.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Evaluated current HR processes and recommended changes when necessary to improve efficiency.
Education
Bachelors of Science - Health and Human Services -
University of Phoenix
2018
Skills
Staff Development
Contract Negotiation
Staff Management
Business Planning
Crisis Management
Rules and Regulations
Hiring and Retention
People Management
Dispute Mediation
Organizational Development
Creativity and Innovation
Team Building
Certification
Mental Health First Aid Youth and Adult - 2023
Advanced Emergency Medical Technician (AEMT) - 2009
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Director/ Self-Employed
MINDFUL STRIDES
2014 - Current
Human Resources Manager
Johns Moving & Storage Inc.
2010 - 2014
Human Resources Manager & VP of Operations
ED LEVIN JEWELRY
2008 - 2010
Bachelors of Science - Health and Human Services -