Rachel Miller

Took reservations over the phone and in person for guests.

Welcomed each new arrival positively and confirmed reservations and identification.

Utilized strong organizational skills to manage daily tasks efficiently, while maintaining focus on delivering outstanding guest service experiences.

Developed strong relationships with frequent guests through personalized attention to their preferences.

Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.

Maintained accurate records of guest information, payments, and reservations using hotel management software systems.

Resolved guest issues promptly, resulting in positive feedback and return visits.

Took reservations over the phone and in person for guests.

Welcomed each new arrival positively and confirmed reservations and identification.

Utilized strong organizational skills to manage daily tasks efficiently, while maintaining focus on delivering outstanding guest service experiences.

Developed strong relationships with frequent guests through personalized attention to their preferences.

Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.

Maintained accurate records of guest information, payments, and reservations using hotel management software systems.

Resolved guest issues promptly, resulting in positive feedback and return visits.

Administer medication to residents under the direction of a Registered Nurse.

Assist residents with ADL's including dressing, showering, toileting, eating, and ambulating.

Answer patient call lights in a timely manner.

Create a fun and home-like environment for residents.

Provide kind and compassionate care to residents.

Monitor changes in resident conditions and report to advanced nursing staff.

Promoted leadership throughout the campus and community by encouraging involvement and leadership development.

Oversaw planning for leadership events, conferences, and collaborations including: GROW Leadership Conference for high school leaders, Project LEAD, First Lecture, and Leading Ladies.

Attended leadership development events and trainings weekly.

Collaborated with the Strengths Liaison to design events and information sessions surrounding strengths-based development.

Collaborated with other leadership programming chairs, Leadership Team, and other WSUSA leaders.

Answered patient call lights in a timely manner.

Assisted patients with ADL's including dressing, showering, toileting, eating, and ambulating.

Monitored patient vitals and reported any changes in patient condition to advanced nursing staff.

Worked with a diverse team of medical professionals to encourage patient healing.

Charted patient health information and maintained patient privacy.

Provided kind and compassionate care to residents.

Answered patient call lights in a timely manner.

Assisted residents with ADL's including dressing, showering, toileting, eating, and ambulating.

Charted patient health information using Electronic Health Records.

Monitored changes in resident conditions and reported to advanced nursing staff.