Summary
Overview
Work History
Education
Skills
Timeline
Generic
RACHEL MILLS

RACHEL MILLS

Lynn Haven,USA

Summary

Accomplished in streamlining procedures, increasing tracking efficiency and eliminating processing bottlenecks. Analytical thinker with a big-picture mentality. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Hiring and Recruiting Manager

Department Of Children and Families, State of Florida
12.2021 - Current
  • Plan, coordinate and effectively execute on site hiring job fairs, throughout the state of Florida for our critical class positions.
  • Participate in career fairs held by other agencies and conferences in order to promote employer brand awareness.
  • Maintained relationships with universities and other external recruiters to source potential candidates.
  • Advertise, screen, schedule interviews and complete onboarding due diligence processes for candidates to fill our critical class positions.
  • Analyzed feedback from unsuccessful applicants to improve future recruitment efforts.
  • Maintained accurate records of all applicants throughout the recruitment process in compliance with applicable laws and regulations.
  • Collaborated with department heads to understand current staffing needs and forecast future requirements.
  • Tracked progress against recruitment goals on an ongoing basis using key performance indicators.

Data Analyst

Department Of Children and Families, State of Florida
02.2020 - 12.2021
  • Utilized data analysis to monitor process efficiencies and identify data integrity exceptions.
  • Generated reports and obtained data to develop analytics on key performance and operational metrics.
  • Synthesized business intelligence or trend data to support recommendations for action.
  • Leveraged SQL queries to extract, transform and load data into databases.
  • Translated raw data into meaningful information using statistical techniques.
  • Optimized existing database structures for better performance on analytics tasks and to support decision making.

Operations Manager

Department Of Children and Families, State of Florida
03.2016 - 02.2020
  • Monitored progress by establishing plans, budgets and measuring results. This allowed for strategic decisions on long-term objectives.
  • Prepare reports and presentations for educative leadership.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Created detailed reports on the performance of individual departments within operations. Created corrective actions based on adverse KPI trends. Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Analyzed data from daily reports to identify trends in production performance metric and to ensure federal time standards are maintained.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.

Economic Self-Sufficiency Supervisor

Department Of Children and Families, State of Florida
12.2014 - 03.2016
  • Lead staff in training sessions on new policies and procedures.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.

Education

Master of Science - Counseling Psychology

Troy University
Panama City, FL
12.2019

Skills

  • Staff Management
  • Conflict Resolution
  • Leadership Training and Development
  • Recruitment, Interviewing, and Hiring
  • Data and Trends Analysis
  • HR policies and procedures
  • Recruitment analytics

Timeline

Hiring and Recruiting Manager

Department Of Children and Families, State of Florida
12.2021 - Current

Data Analyst

Department Of Children and Families, State of Florida
02.2020 - 12.2021

Operations Manager

Department Of Children and Families, State of Florida
03.2016 - 02.2020

Economic Self-Sufficiency Supervisor

Department Of Children and Families, State of Florida
12.2014 - 03.2016

Master of Science - Counseling Psychology

Troy University