Accomplished in streamlining procedures, increasing tracking efficiency and eliminating processing bottlenecks. Analytical thinker with a big-picture mentality. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Hiring and Recruiting Manager
Department Of Children and Families, State of Florida
12.2021 - Current
Plan, coordinate and effectively execute on site hiring job fairs, throughout the state of Florida for our critical class positions.
Participate in career fairs held by other agencies and conferences in order to promote employer brand awareness.
Maintained relationships with universities and other external recruiters to source potential candidates.
Advertise, screen, schedule interviews and complete onboarding due diligence processes for candidates to fill our critical class positions.
Analyzed feedback from unsuccessful applicants to improve future recruitment efforts.
Maintained accurate records of all applicants throughout the recruitment process in compliance with applicable laws and regulations.
Collaborated with department heads to understand current staffing needs and forecast future requirements.
Tracked progress against recruitment goals on an ongoing basis using key performance indicators.
Data Analyst
Department Of Children and Families, State of Florida
02.2020 - 12.2021
Utilized data analysis to monitor process efficiencies and identify data integrity exceptions.
Generated reports and obtained data to develop analytics on key performance and operational metrics.
Synthesized business intelligence or trend data to support recommendations for action.
Leveraged SQL queries to extract, transform and load data into databases.
Translated raw data into meaningful information using statistical techniques.
Optimized existing database structures for better performance on analytics tasks and to support decision making.
Operations Manager
Department Of Children and Families, State of Florida
03.2016 - 02.2020
Monitored progress by establishing plans, budgets and measuring results. This allowed for strategic decisions on long-term objectives.
Prepare reports and presentations for educative leadership.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Created detailed reports on the performance of individual departments within operations. Created corrective actions based on adverse KPI trends. Identified areas of deficiency and performed root-cause analysis to solve problems.
Analyzed data from daily reports to identify trends in production performance metric and to ensure federal time standards are maintained.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Economic Self-Sufficiency Supervisor
Department Of Children and Families, State of Florida
12.2014 - 03.2016
Lead staff in training sessions on new policies and procedures.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Tracked progress on projects and provided timely feedback to staff members.
Education
Master of Science - Counseling Psychology
Troy University
Panama City, FL
12.2019
Skills
Staff Management
Conflict Resolution
Leadership Training and Development
Recruitment, Interviewing, and Hiring
Data and Trends Analysis
HR policies and procedures
Recruitment analytics
Timeline
Hiring and Recruiting Manager
Department Of Children and Families, State of Florida
12.2021 - Current
Data Analyst
Department Of Children and Families, State of Florida
02.2020 - 12.2021
Operations Manager
Department Of Children and Families, State of Florida
03.2016 - 02.2020
Economic Self-Sufficiency Supervisor
Department Of Children and Families, State of Florida
Eligibility Specialist at Department Of Children and Families, State of FloridaEligibility Specialist at Department Of Children and Families, State of Florida
OPERATIONS AND MANAGMENT CONSULTANT I at Department Of Children and Families, State of FloridaOPERATIONS AND MANAGMENT CONSULTANT I at Department Of Children and Families, State of Florida
Economic Self Sufficiency Specialist II at Department Of Children and Families, State of FloridaEconomic Self Sufficiency Specialist II at Department Of Children and Families, State of Florida