Rachel Morrison
Hudson,NH
Summary
I am a Passionate Teacher offering a 3-year background working with students at the Early Childhood Education levels ranging from ages infants through preschool. i am Skilled in assisting teachers with classroom functions, lesson planning, and individual and group instruction. Talented in using various strategies to model positive behavior and maintain classroom discipline With a proven track record at kindercare learning centers adept at fostering student engagement and enhancing classroom management. Skilled in individualized instruction and effective communication, I successfully supported diverse learning styles, contributing to improved educational outcomes and strong home-school partnerships. CPR certified and committed to student health and safety.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Teacher
KinderCare Learning Centers
Hudson,NH
07.2025 - Current
- Assisted lead teacher in developing and implementing lesson plans for diverse learning styles.
- Supported classroom management by fostering a positive and engaging learning environment.
- Assisted in monitoring student progress and providing feedback to enhance educational outcomes.
- Facilitated small group activities, promoting collaboration and peer learning among students.
- Maintained classroom organization and prepared materials for daily lessons and activities.
- Engaged with parents to communicate student development and address concerns effectively.
- Adapted instructional materials to meet individual needs of students with varying abilities.
- Implemented behavior management strategies to encourage positive student interactions and engagement.
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Maintained safety and security by overseeing students in recess environments.
- Maintained a safe and engaging classroom atmosphere conducive to learning.
Teacher's Assistant
Jill Morlock
Dracut, MA
01.2023 - 12.2023
- Assisted lead teacher in implementing lesson plans and classroom activities.
- Supported student learning by providing individualized attention and assistance.
- Facilitated communication between parents and educators regarding student progress.
- Organized classroom materials and resources to enhance learning environment.
- Collaborated with teaching staff to develop inclusive educational practices.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Maintained safety and security by overseeing students in recess environments.
- Maintained a safe and engaging classroom atmosphere conducive to learning.
Patient Service Representative
St Josephs Primary and Specialty Care South Nashua
Nashua, NH
08.2021 - 04.2022
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Facilitated effective communication between patients and healthcare providers to enhance service delivery.
- Streamlined patient check-in processes, improving efficiency and reducing wait times.
- Resolved patient inquiries and concerns promptly, ensuring high levels of satisfaction.
- Assisted in maintaining accurate patient records within electronic health record systems for compliance.
- Collaborated with clinical teams to coordinate care plans and follow-up appointments effectively.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Handled customer service inquiries in person, via telephone and through email.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Entered patient demographic and insurance data into electronic medical record system.
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
- Built and maintained positive working relationships with patients and staff.
Patient Service Representative
Nashua Primary Care
Nashua, NH
12.2020 - 08.2021
- Trained new staff on office procedures and customer service standards to ensure consistency.
- Implemented process improvements that enhanced operational efficiency and patient experience quality.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Managed patient registration process, confirming data accuracy and completeness.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Assisted patients in filling out check-in and payment paperwork.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
- Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
- Coordinated referrals efficiently between primary care providers and specialists, ensuring a seamless patient experience.
- Managed waiting room operations effectively, addressing any issues or concerns that arose during peak hours.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Supported new Patient Service Representatives'' orientation process by sharing expertise on office procedures.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Answered incoming calls, scheduled appointments and filed medical records.
- Greeted and assisted patients with check-in procedures.
Sales Associate
Sam's Club
Hudson, NH
04.2013 - 08.2020
- Enhanced customer engagement through personalized service and product recommendations.
- Collaborated with team members to exceed sales targets and improve store performance.
- Managed inventory levels, ensuring optimal stock availability and minimizing shrinkage.
- Trained new associates on sales techniques and product knowledge, fostering team development.
- Analyzed customer feedback to identify trends and improve service quality consistently.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Office Administrator
Perfect Entertainment
Nashua, NH
08.2019 - 02.2020
- Managed office supplies inventory to ensure efficient operations and timely procurement.
- Coordinated scheduling of meetings, ensuring optimal use of resources and time management.
- Assisted in maintaining accurate records and documentation for various departmental activities.
- Implemented filing system improvements, enhancing accessibility and organization of information.
- Supported team members with administrative tasks, fostering collaboration and productivity.
- Streamlined communication processes within the office, improving response times and clarity.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
Certified Pool Operator
Twin Ponds Nashua
Nashua, NH
05.2013 - 08.2018
- Monitored water quality and chemical levels to ensure safe swimming conditions.
- Conducted routine maintenance on pool equipment, enhancing operational efficiency.
- Developed and implemented safety protocols, reducing risk of accidents.
- Trained new staff on pool operations and maintenance procedures, fostering a knowledgeable team.
- Collaborated with management to schedule staffing and maintenance needs effectively.
- Maintained a clean facility by performing daily tasks such as skimming, vacuuming, and scrubbing surfaces.
- Developed strong relationships with clients, resulting in positive feedback and repeat business for the facility.
- Enhanced water quality through consistent monitoring of chemical levels and adjusting as needed.
- Collaborated with other staff members to maintain a safe and enjoyable environment for all guests.
Skate Guard
Rollerkingdom
Tyngsboro, MA
04.2013 - 08.2017
- Monitored skating activities to ensure safety and compliance with facility regulations.
- Assisted patrons with skate rentals and provided guidance on proper techniques.
- Conducted routine maintenance checks on rink equipment to ensure optimal performance.
- Responded promptly to emergencies, administering first aid when necessary.
- Evaluated incidents and prepared reports for management review to enhance operational efficiency.
- Developed engaging programs to enhance user experience during skating sessions.
- Enhanced customer experience by ensuring a safe and enjoyable skating environment.
- Facilitated special events, such as birthday parties or group outings, ensuring guests enjoyed a memorable experience at the rink.
- Inspected skating rink for hazardous conditions and informed supervisor of surface problems.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Education
High School Diploma -
Nashua High School South
Nashua, NH06-2013
Skills
- Positive attitude
- Effective communication
- Student engagement
- Behavior redirection
- Classroom preparation inventory management and maintenance
- Material preparation
- Student health and safety
- Teacher support and collaboration
- Small group and individual assistance
- CPR and first aid
- Early childhood education
- Maintaining safe environments
- Strong work ethic and dependable
- Attention to detail
- Flexible work schedule
Certification
- Understanding Early Childhood Development, Teachstone - Completed September 30th 2025
- Health,Safety and Environment, Teachstone - Completed November 19th 2025
- Fundamentals of Teaching in Early Childhood, - Teachstone - Completed January 18th 2026
- Child, Family, and Community - Teachstone - Completed January 14th 2026
Timeline
Teacher
KinderCare Learning Centers
07.2025 - Current
Teacher's Assistant
Jill Morlock
01.2023 - 12.2023
Patient Service Representative
St Josephs Primary and Specialty Care South Nashua
08.2021 - 04.2022
Patient Service Representative
Nashua Primary Care
12.2020 - 08.2021
Office Administrator
Perfect Entertainment
08.2019 - 02.2020
Certified Pool Operator
Twin Ponds Nashua
05.2013 - 08.2018
Sales Associate
Sam's Club
04.2013 - 08.2020
Skate Guard
Rollerkingdom
04.2013 - 08.2017
High School Diploma -
Nashua High School South