Work Preference
Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Personal Information
Timeline
Open To Work
Hi, I’m

Rachel Nehman

Coralville,IA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

FOH Manager/Operations & People ManagementBartenderBartender/ManagerReservation SpecialistEnglish Language Teacher

Work Type

Full TimeContract WorkGig WorkConsulting

Location Preference

RemoteHybrid
Location: Coralville, IA
Open to relocation: Yes

Salary Range

$65000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsWork from home optionPaid time offStock Options / Equity / Profit Sharing401k match

Summary

Versatile professional with extensive experience in hospitality management and project coordination. Proven ability to develop training programs, manage workforce scheduling, and enhance guest experiences through effective communication and operational protocols.

Overview

10
years of professional experience
1
Certification

Work History

Hamburg Inn 2
Iowa City, USA

FOH Manager/Operations & People Management
05.2024 - Current

Job overview

  • Manage labor scheduling, track performance metrics
  • Develop training programs, schedule workforce, ensure HR compliance
  • Coordinate onboarding processes, prepare staff for roles
  • Reviewed practices and updated protocols to maintain compliance with policies and labor laws.

Field Day Brewing Co.
North Liberty, USA

Bartender
08.2023 - 01.2025

Job overview

  • Coordinated cross-functional teams to maintain smooth operations and consistent service during peak periods.
  • Facilitated onboarding and training of new team members to ensure readiness during brewery launch.
  • Developed and refined daily workflows to enhance guest satisfaction and operational efficiency.
  • Monitored inventory and communicated supply needs to maintain readiness and reduce downtime.
  • Demonstrated adaptability, organization, and strong communication in a fast-paced team environment.

Odyssey Gastropub
Colorado Springs, USA

Bartender/Manager
01.2018 - 08.2023

Job overview

  • Delivered high-quality drink service to enhance customer satisfaction
  • Provided attentive customer service while taking orders and processing payments to enhance overall dining experience
  • Applied extensive knowledge of mixed beverages and specialty liquors to craft unique drink experiences
  • Forecasted product demand based on seasonal trends and customer preferences to optimize inventory management

Xanterra
Colorado Springs, USA

Reservation Specialist
04.2021 - 07.2023

Job overview

  • Coordinated the full reservation and itinerary planning process, ensuring smooth, timely, and accurate guest experiences across four U.S. National Parks.
  • Coordinated end-to-end booking for travel agents, ensuring precise alignment with guest expectations.
  • Utilized CRM tools to research and create customized travel itineraries, matching guest preferences with optimal lodging, tours, and activities.
  • Provided primary contact for guests, establishing trust and delivering clear communication to encourage repeat visits and referrals.
  • Leveraged Opera and PMS systems to manage reservations, track updates, and ensure accuracy throughout the guest experience.
  • Completed all administrative documentation and guest correspondence to keep itinerary details organized and on track.
  • Modified sales and service strategies to enhance revenue generation while upholding high hospitality standards.

Shane English School

English Language Teacher
09.2017 - 01.2018

Job overview

  • Developed structured lesson plans, administered assessments, and evaluated student performance to enhance program outcomes
  • Coordinated schedules and communicated with faculty and families to foster academic development
  • Implemented conflict-resolution and engagement strategies to promote a positive learning environment

Yagues & Co
Hamburg, DE

English Language Teacher
01.2016 - 08.2017

Job overview

  • Integrated language use into daily conversations to enhance English fluency for children.
  • Tailored lesson plans based on individual English proficiency levels to optimize learning.
  • Developed and implemented curriculum for preschool and elementary non-English speakers, facilitating effective language acquisition.

Education

University of Iowa
Iowa City, IA

BA from International Studies
01-2015

University Overview

Google
Coursera Online

Google PM Certificate from Project Management

University Overview

Skills

  • Cross-functional team leadership
  • Project management methodologies
  • Project coordination
  • Project scheduling and expense management
  • Sales and client onboarding
  • Customer relationship building
  • Stakeholder management
  • Cross-functional collaboration
  • Logistics operations
  • Team coordination
  • Escalation handling
  • Project support
  • Progress tracking
  • Workflow management techniques
  • Productivity software proficiency
  • CRM system proficiency
  • Presentation creation and delivery
  • Autodesk expertise
  • Delegation skills
  • Talent development strategies
  • Slack communication
  • Delegation skills
  • Cross-functional team leadership

Websites

Certification

TEFL
Google Project Management Certificate program.

Languages

Languages

English

Spanish (Conversational)

Personal Information

Personal Information
  • Authorized To Work: US for any employer

Timeline

FOH Manager/Operations & People Management
Hamburg Inn 2
05.2024 - Current
Bartender
Field Day Brewing Co.
08.2023 - 01.2025
Reservation Specialist
Xanterra
04.2021 - 07.2023
Bartender/Manager
Odyssey Gastropub
01.2018 - 08.2023
English Language Teacher
Shane English School
09.2017 - 01.2018
English Language Teacher
Yagues & Co
01.2016 - 08.2017
University of Iowa
BA from International Studies
Google
Google PM Certificate from Project Management

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Rachel Nehman