Rachel Nicholson
Ocala,FL
Summary
Dedicated caregiver with extensive experience at Beaver City Manor, providing compassionate care and promoting patient independence. Skilled in time management and documentation, I excel in building strong relationships and enhancing patient satisfaction. Bilingual in Spanish, I effectively communicate with diverse populations, ensuring quality care and support for all clients.
Overview
20
20
years of professional experience
Work History
Caregiver
Private Home Health Care
Umatilla, FL
05.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
Personal Shopper
Walmart.com
Clifton Park, NY
03.2020 - 03.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Secretary
Furnas County Assessor
Beaver City, NE
04.2017 - 06.2019
- Answered multi-line phone system and enthusiastically greeted callers
- Maintained electronic filing systems and categorized documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
CNA
Beaver City Manor
Beaver City, NE
04.2017 - 06.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Nurses Inc
Beaver City, NE
10.2015 - 04.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Frontline Coordinator
IKEA
Costa Mesa, CA
07.2005 - 06.2009
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Education
Medication Aide - Healthcare
Holdrege Community College
Holdrege, NE06.2013
CNA - Healthcare
Holdrege Community College
Holdrege, NE04.2013
High School Diploma -
Calvary Chapel High School
Costa Mesa06.2004
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Multitasking and organization
- Strong ethics
- Relationship building
- Compassionate care
- Verbal and written communication skills
- Compassionate communication
- Team collaboration
- Documentation
- Direct patient care
- Bilingual (Spanish)
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Caregiver
Private Home Health Care
05.2023 - Current
Personal Shopper
Walmart.com
03.2020 - 03.2021
Secretary
Furnas County Assessor
04.2017 - 06.2019
CNA
Beaver City Manor
04.2017 - 06.2019
CNA
Nurses Inc
10.2015 - 04.2017
Frontline Coordinator
IKEA
07.2005 - 06.2009
Medication Aide - Healthcare
Holdrege Community College
CNA - Healthcare
Holdrege Community College
High School Diploma -
Calvary Chapel High School