Rachel Nielsen
Oakland,CA
Summary
Highly dedicated therapist with extensive experience in grief counseling, crisis management, and family therapy. Proven track record in developing client-centric treatment plans and fostering positive personal relationships. Adept at conducting comprehensive assessments to support clients through life's challenges. Actively seeking licensure in Marriage and Family Therapy with a strong commitment to ongoing professional growth.
Overview
16
16
years of professional experience
Work History
Shift Leader • Associate Team Leader
Whole Foods Market
Los Altos-Oakland-Berkeley, CA
06.2008 - Current
- Managed team operations, including inventory and budget oversight, and provided health education. Excelled in crisis resolution and customer service.
- Ensured satisfaction by monitoring practical and emotional needs of customers and employees.
- Collaborated with different departments to address staffing and resolve operational issues.
Associate Marriage and Family Therapist
Axis Mundi Center for Mental Health
Oakland, CA
03.2023 - 08.2024
- Actively participated in professional development, enhancing expertise in therapeutic techniques and client support.
- Assisted clients in developing healthy communication strategies for resolving conflict.
- Connected clients with external resources to complement therapy, ensuring comprehensive support.
- Maintained accurate records of client interactions and progress in accordance with agency policies.
- Created a safe and inclusive environment for clients, fostering respect, confidentiality, and empowerment.
- Developed individualized treatment plans to address clients' needs.
- Constructed progress notes, evaluations, and recommendations to maintain individual case files.
- Utilized a variety of therapeutic approaches, such as narrative, solution-focused, person-centered, and dialectical behavior therapy, depending on the individual needs of the client.
School Counselor Intern
Walnut Creek School District
Walnut Creek, CA
09.2023 - 05.2024
- Provided individual and group counseling sessions to students in accordance with school policies.
- Created lesson plans focused on social-emotional learning topics such as conflict resolution, self-esteem building.
- Implemented evidence-based interventions tailored to meet the needs of individual students.
- Maintained accurate records of all counseling sessions including notes about student progress.
- Established developmentally-appropriate activities for elementary-aged students.
- Established trusting relationship with students and parents to nurture confidence in school counseling process.
- Collaborated with teachers, parents, and administrators to support student success and address behavioral and academic concerns.
- Observed students during classroom activities to evaluate students' performance, behavior and social development.
Bereavement Intern • Grief Counselor MTF Trainee and Associate
Pathways Home Health and Hospice
Oakland, CA
07.2019 - 08.2021
- Scheduled clients with and without set appointments at an independent focus agency, while managing intakes received from the hospice team.
- Provided compassionate support to those experiencing loss, assisting them in processing their emotions and fostering personal growth with input from supervisors.
- Maintained accurate records of all activities throughout internship period.
Transitional Aged Youth Case Manager • Parenting Program Social Work Intern
Bill Wilson Center
San Jose, CA
08.2011 - 05.2012
- Maintained accurate records of client progress in accordance with agency standards.
- Ensured compliance with mandated reporting requirements regarding incidents of child abuse and neglect or other criminal activity involving clients.
- Facilitated weekly group meetings with clients to discuss issues related to parenting, mental health, educational achievement, financial literacy, conflict resolution skills, and employment readiness.
- Developed individualized plans for each client, including goals and objectives, crisis intervention strategies, and referrals to community resources.
- Supported clients through life transitions such as transitioning into adulthood or independent living.
Education
Master of Arts - Holistic Counseling-Somatic Psychology MFT
John F Kennedy University
Pleasant Hill, CA09-2020
Bachelor of Arts - Social Work
San Jose State University
San Jose, CA05-2012
Skills
- Attentive Listening
- Empathetic Communication
- Rapport/Trust Building
- Crisis Intervention
- Referral Coordination
- Client Assessment
License
Associate Marriage and Family Therapist #124960
References
References available upon request.
Timeline
School Counselor Intern
Walnut Creek School District
09.2023 - 05.2024
Associate Marriage and Family Therapist
Axis Mundi Center for Mental Health
03.2023 - 08.2024
Bereavement Intern • Grief Counselor MTF Trainee and Associate
Pathways Home Health and Hospice
07.2019 - 08.2021
Transitional Aged Youth Case Manager • Parenting Program Social Work Intern
Bill Wilson Center
08.2011 - 05.2012
Shift Leader • Associate Team Leader
Whole Foods Market
06.2008 - Current
Master of Arts - Holistic Counseling-Somatic Psychology MFT
John F Kennedy University
Bachelor of Arts - Social Work
San Jose State University
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