Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Rachel Niewind

Saint Cloud,MN

Summary

Dynamic Rachel with diverse interests and experiences is adept at enhancing operational efficiency and client engagement. Leveraged strong interpersonal skills to foster lasting client relationships, driving repeat business and referrals. Successfully implemented strategic marketing efforts, achieving notable financial growth while ensuring exceptional service quality.

Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.

Overview

17
years of professional experience

Work History

Hands Of Life Massage Therapy

Owner/Manager/ Massage Therapist
04.2008 - 05.2025

Job overview

  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Self Motivated, Overseeing daily operations, ensuring all tasks were completed accurately and efficiently.
  • Increased customer satisfaction by implementing efficient business processes, well use of time management and providing exceptional service.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Northwestern Health Sciences University

Adjunct Faculty Member
04.2018 - 12.2021

Job overview

  • Utilized various teaching methodologies to accommodate different learning styles within the classroom setting.
  • Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
  • Collaborated with department head to create dynamic, ongoing curriculum development, and instruction improvement program.
  • Organized, prepared, and revised virtual course material and applied technological options for online and course-related software.
  • Assisted full-time faculty in developing new courses or revising existing ones based on student feedback and emerging trends in the field.

Education

St. Cloud State University
St. Cloud, MN

Bachelor of Arts from Business Communication

Skills

  • Client engagement
  • Small business management
  • Strong interpersonal skills
  • Clear and concise communication
  • Customer service
  • Operational efficiency management
  • Team leadership
  • Digital marketing expertise
  • Sales team management
  • Service quality assurance

Timeline

Adjunct Faculty Member

Northwestern Health Sciences University
04.2018 - 12.2021

Owner/Manager/ Massage Therapist

Hands Of Life Massage Therapy
04.2008 - 05.2025

St. Cloud State University

Bachelor of Arts from Business Communication
Rachel Niewind