Rachel Nissen
San Antonio,TX
Summary
Outgoing and fashion-driven professional with experience in customer service, sales, and team leadership. Skilled at building strong client relationships, curating personalized looks, and driving sales through trend knowledge and product expertise. Brings proven leadership and organizational abilities from U.S military and upscale salon environments, combined with a passion for individual style and delivering elevated client experiences. Excited to contribute creativity, energy, and professionalism.
Overview
2024
2024
years of professional experience
Work History
Operations & Logistics Specialist (Team Lead)
U.S. Army Active Duty
07.2018 - 07.2023
- Supervised and trained a team of soldiers, ensuring operational readiness and professional development
- Planned, coordinated, and executed unit training programs to build technical skills, teamwork, and efficiency
- Oversaw physical readiness standards, motivating and guiding personnel to achieve fitness goals
- Managed administrative and operational paperwork with accuracy and attention to detail
- Maintained discipline, accountability, and morale in high-pressure environments
- Developed strong leadership, communication, and organizational skills transferable to team-based civilian roles
Assistant - Salon Operations
G Patton Salon
2016 - 2018
- Delivered exceptional client care by greeting guests, managing front desk operations, and coordinating appointments
- Supported daily salon operations by monitoring and replenishing inventory for the color bar and back bar
- Assisted stylists with client services, including shampooing, preparation, and finishing techniques, while maintaining a clean and organized workspace
- Promoted and recommended professional hair products, contributing to increased retail sales and enhanced client satisfaction
- Strengthened communication and teamwork skills in a fast-paced, high-end salon environment
Education
Chemical Barbering
Montana Acadamy of Salons
Great Falls, MT09-2025
High School Diploma -
Gretna High School
01-2015
Skills
- Clienteling & Relationship Building – Cultivating lasting client relationships through personalized styling and attentive service
- Problem-Solving & Adaptability – Handling client concerns with professionalism and maintaining composure in fast-paced environments
- Team Collaboration – Partnering with colleagues to meet store goals, share styling insights, and maintain seamless operations
- Luxury Service Standards – Delivering a polished and attentive client experience aligned with brand expectations
- Operational Excellence – Supporting inventory management, POS accuracy, and store organization
Timeline
Operations & Logistics Specialist (Team Lead)
U.S. Army Active Duty
07.2018 - 07.2023
Assistant - Salon Operations
G Patton Salon
2016 - 2018
Chemical Barbering
Montana Acadamy of Salons
High School Diploma -
Gretna High School
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