Sonic Carhop
Sonics Drive In
Houston, TX
2024.06 - 2024.08
- Greeted and welcomed customers as they arrived at the drive-in window.
- Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
- Prepared drinks, condiments, and food items according to restaurant standards.
- Delivered food orders to customers in a timely manner with a friendly attitude.
- Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
- Maintained cleanliness of dining area by wiping down surfaces and removing trash from tables between guests.
- Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
- Provided excellent customer service by answering questions promptly and courteously resolving any customer complaints quickly and professionally.
- Stored food items properly according to health regulations such as date coding perishable goods before placing them into storage containers.
- Completed orders by making specialty shakes and ice cream desserts.
- Kept customer and food preparation areas clean and well-organized.
- Delivered food promptly to meet quality and service standards.
- Completed opening, closing and shift change tasks by following company guidelines.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Maintained knowledge of new offerings and upsold promotional items and specials.
- Maintained cleanliness and organization in the work area, ensuring a hygienic environment.
- Collaborated with team members to streamline service and reduce wait times.
- Delivered food and beverages directly to customers' vehicles with a friendly demeanor.
- Processed payments, handling cash and credit transactions with precision.
- Conducted routine checks around the parking lot for cleanliness and safety.
- Offered condiments, utensils, and napkins as part of the service.
- Maintained safe food handling practices to prevent germ spread.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Scrubbed and polished counters to remove debris and food.