Rachel Patterson
Sikeston,MO
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Onsite Program Manager
Manpower Group
Mikwaukee, WI
10.2020 - Current
- Established and maintained relationships with external stakeholders.
- Developed and managed program goals, objectives, and deliverables to ensure successful completion of projects.
- Created and monitored project plans, timelines, budgets, and resource allocations.
- Organized monthly progress meetings to assess progress against agreed-upon milestones.
- Ensured compliance with relevant policies and regulations throughout the lifecycle of the program.
- Drafted presentations for senior leaders outlining key successes achieved through effective program management processes.
- Resolved conflicts among stakeholders when needed while maintaining professional relationships.
- Addressed inquiries from employees and management regarding new-hire activity and ongoing employee relation issues.
- Recruited and trained new employees to meet job requirements.
- Produced thorough, accurate and timely reports of project activities.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Education
High School Diploma -
South Cobb High School
Austell, GA06-1990
Skills
- Documentation Management
- Cross-functional coordination
- Issue Resolution
- Scheduling Coordination
- Process Improvement
- Customer Service
- Human Resources Management
- Staff Management
- Multitasking Abilities
- Negotiation and Conflict Resolution
- Communication Skills
- Continuous Improvement
- Employee Coaching and Mentoring
- Project Management
- Employee Training
- Talent Acquisition
- Customer Relationship Management
- Scheduling and Coordinating
- Administration and Reporting
- Performance Evaluations
Certification
- OSHA 30 Certified
- 2024 Future Leaders Program - Manpower Group
Timeline
Onsite Program Manager
Manpower Group
10.2020 - Current
- OSHA 30 Certified
- 2024 Future Leaders Program - Manpower Group
High School Diploma -
South Cobb High School
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