Rachel Payne

• Collaborated with buyers in selecting merchandise assortments based on consumer preferences and trends.
• Assisted buyers in uploading product inventory and images onto their platforms.

-Managed a successful e commerce store on the
etsy platform, bringing in over $6000 profit in 2022.

-Collaborated with my business partner to maintain a 5
star review rating through providing exceptional customer service and unique, quality handmade items.

-Brought in more customers through maximizing our SEO and keeping our social medias consistent and engaging.

-Regularly introduced new products to our platform.

• Trained new team members and taught them company procurers.
• Maintaining the food truck and the equipment.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

• Kept food preparation area, equipment, and utensils clean and sanitary.
• Prepared products following restaurant, health, and safety standards and procedures.
• Used multiple third party food delivery systems such as door dash, uber eats and grub hub.
• Provided excellent and friendly customer service both in shop and over the phone.
• Trained new team members on procedures, customer service, and food prep.

• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Hiring, orientation and on boarding.
• Provided excellent services to our establishments guests.
• Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
• Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
• Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Managed staff schedules and maintained adequate coverage for all shifts.

• Provided excellent service to our guests by showing them around the store, thoroughly explaining the product to them, assessing their needs and what their looking for
• Ringing up customers at the register and carefully packing their products in a bag for them.