Rachel Peterson
Bridgeton,NJ
Summary
Well versed in manufacturing operations and quality management systems
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager
Resintech, Filterworks Division NJ
Bridgeton, NJ
09.2019 - Current
- Oversee daily operations of all departments
- Identify potential areas of improvement
- Inspiring and motivating employees to perform at their best though positive encouragement and incentive initiatives
- Identify potential problems and points of friction and working to find solutions to maximize efficiency and revenue
- Perform 'Risk Assessment' per ISO Standard
- Create operational policies and strategies to keep the organization functioning smoothly, without compromising safety or quality
- Training on SOP's and procedures from all stakeholders
- Training presentation and revision updates
- Direct supervision of the production supervisors, inventory and material handlers
- Review and assist in production scheduling for all departments
- Manage and support inventory on the floor, to include scrap reporting and adjusting
- Work closely with Quality Department to upkeep production needs and assist in ISO and customer audits
- Assist with DCR's for operations department
- Oversee and support all SAGE (ERP) functions; Production entry, Adjustments, BOM maintenance, Customers, AP, AR
- Keep an organized and clean production floor
- Report efficiencies and other company's organizational progress
- Facility to Facility product transfers
- Inspect and verify products at various stages of production
- Assist and work with Engineering and Quality for validation/qualification, product and/or procedure changes
- Assist HR in attendance and interview process
- Provide disciplinary actions to all employees
- Assist EHS manager in safety training
- Assist Engineering on equipment needs and specifications.
Quality Administrator
AMI Metals-Swedesboro, NJ
Swedesboro, NJ
05.2017 - 09.2019
- Upkeep and maintain calibration records
- Create and complete internal and external discrepancy reports
- Complete NCR's
- Internal audits
- Monthly PPM analysis
- Complete MRB reviews
- Review and sign all export documents
- Issue corrective actions when necessary
- Update and maintain random test log
- Issue competency test to employees
- Hold continuous quality improvement (CQI) meetings with all staff weekly
- Review customer flowdown PO clauses
- Weekly reports of rejected material
- Export and ITAR compliance training
- DPRV Certified.
Shipping Coordinator
AMI Metals-Swedesboro, NJ
Swedesboro, NJ
11.2016 - 05.2017
- Inventory Processing
- Schedule and coordinate flatbeds and LTL trucks for pickups
- Proficient in Microsoft Word, Excel and Outlook
- Obtaining shipping rates and transit times
- Create Bills of Lading for domestic and export shipments
- Create export documents for shipments
- Scanning shipping paperwork
- Ensure order accuracy of paperwork for each order.
Retail Merchandising
Acosta Sales and Marketing, Delaware
Delaware
01.2016 - 07.2016
- Confirm products are represented to the planogram specs
- Work with store management to ensure each store is aware of new or upcoming changes to a product's planogram
- Set up displays for each cycle's highlighted items
- Check inventory on products in each store
- Inform store management on upcoming changes in new merchandise.
General Manager
Wendys
05.2011 - 06.2015
- Carefully interviewed, selected, trained and supervised staff
- Correctly calculated inventory and ordered appropriate supplies
- Prepared for and executed new menu implementations
- Effectively managed timekeeping, including completion of the proper paperwork for new hires and terminations
- Conducted timely performance evaluations for all staff
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
- Greeted each customer with friendly eye contact
- Provided excellent customer service
- Rectified guest complaints quickly and efficiently
- Operated the drive-through window and sales register quickly and efficiently
- Maintained high standards of customer service during high-volume, fast-paced operations
- Strictly followed all cash, security, inventory and labor policies and procedures
- Followed food safety procedures according to company policies and health and sanitation regulations.
Education
Diploma -
Woodstown High School
Woodstown, NJ06.2012
Skills
- AS9100
- Production Planning
- ERP Systems
- ISO 9001
- Manufacturing
- Quality Management
- SAP
- Auditing
- Sage
- Quality Assurance
- Quality Control
- Lean Six Sigma (6 years)
- Quality Inspection
- 5S
- SharePoint
- Product management
- Communication skills
- Production planning
- Production management
- Supervising experience
- Operations management
- Internal Audits
- Process Improvement
Accomplishments
Six Sigma Green Belt
DPRV
IPC/WHMA-A-620C
Certification
Forklift Certification
Timeline
Operations Manager
Resintech, Filterworks Division NJ
09.2019 - Current
Quality Administrator
AMI Metals-Swedesboro, NJ
05.2017 - 09.2019
Shipping Coordinator
AMI Metals-Swedesboro, NJ
11.2016 - 05.2017
Retail Merchandising
Acosta Sales and Marketing, Delaware
01.2016 - 07.2016
General Manager
Wendys
05.2011 - 06.2015
Diploma -
Woodstown High School