Rachel Pickell
Fowlerville
Summary
Dynamic professional with a proven track record at Michigan State University, adept in office administration and PC proficiency. Excelled in multitasking and fostering positive client relationships, significantly enhancing operational efficiency. Skilled in navigating rapid changes and prioritizing tasks to meet critical deadlines, demonstrating a service-oriented mindset and exceptional organizational capabilities.
Overview
10
10
years of professional experience
Work History
Grad Program Coordinator
Michigan State University
07.2024 - Current
- Responded proactively and positively to rapid change.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and databases
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed phone and email correspondence and handled incoming and outgoing mail.
Receptionist
Michigan State Universtiy
05.2023 - 07.2024
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Responded to inquiries from callers seeking information.
Data Entry Clerk
RDM Associates
03.2022 - 02.2023
- Sorted documents and maintained organized filing process.
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
Accounting Assistant
Cason Home Loans
09.2020 - 03.2022
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Senior Member Advisor
LOC Credit Union
12.2014 - 09.2020
- Informed clients of strategies for reducing debt and maximizing savings.
- Helped clients make informed decisions about financial future.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Educated clients on financial topics and best practices.
- Studied financial documents to identify potential areas needing improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
No Degree - Dental Assisting
Ross Medical Education Center
Brighton, MI04-2011
High School Diploma -
Belleville High School
Belleville, MI05-2005
Skills
- Multitasking and prioritization
- Positive and professional
- Travel planning
- Service-oriented mindset
- PC proficient
- Office administration
Timeline
Grad Program Coordinator
Michigan State University
07.2024 - Current
Receptionist
Michigan State Universtiy
05.2023 - 07.2024
Data Entry Clerk
RDM Associates
03.2022 - 02.2023
Accounting Assistant
Cason Home Loans
09.2020 - 03.2022
Senior Member Advisor
LOC Credit Union
12.2014 - 09.2020
No Degree - Dental Assisting
Ross Medical Education Center
High School Diploma -
Belleville High School
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