Rachel Powers
Princeton
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Leader/ Grill Cook
Cracker Barrel Old County Store
08.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Head Baker
Atmore Cafe
11.2014 - 05.2017
- Developed new recipes while adhering to dietary restrictions, resulting in a more inclusive menu offering for diverse clientele.
- Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
Education
High School Diploma -
Graham High School
Bluefield, VA06.2007
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Safety processes and procedures
- Inventory Counts
- Assigning Work
- Complaint resolution
- Shift Paperwork Completion
- Role Modeling
- Professional Appearance
Certification
ServSafe
- [Name of Certification] [Issuing Organization] [Year Month]
Accredited by the ANSI-CFP
Certificate # 24755867
Issued 11/2/2023-Expires 11/2/2028
Timeline
Shift Leader/ Grill Cook
Cracker Barrel Old County Store
08.2022 - Current
Head Baker
Atmore Cafe
11.2014 - 05.2017
High School Diploma -
Graham High School
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