Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Prince

Summary

Organized and efficient leader with 8 years of experience in data entry, proofreading and word processing. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement policy procedures. Excellent communication and listening skills.

Overview

14
14
years of professional experience

Work History

Document Services Supervisor

SAIF
09.2023 - 11.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.

Document Services Lead

SAIF
07.2023 - 09.2023
  • Directed daily work for team.
  • Delegated assignments and verified work quality and completion according to facility and regulatory standards.
  • Led training practices.


Provider Record Specialist Backup

SAIF
10.2022 - 07.2023
  • Create and maintain billing information used to issue payments for services rendered in compliance with corporate accounting standards and requirements.

Senior Document Imaging Specialist

SAIF
06.2015 - 07.2023
  • Received, organized and prioritized documents for scanning purposes
  • Data entry - assigned each document with claim number and taxonomy type
  • Serving as a senior technical resource to document imaging employees and business partners for taxonomy, systems, and work process related questions
  • Assisting the lead and supervisors when making procedure and process improvements or changes to our system
  • Training new employees

Temporary Employee

Personnel Source
02.2015 - 06.2015
  • Data entry at Excel Photo, using Microsoft; working through 100 forms per hour at 60 wpm.

Farmer and Market Manager

Earthly Delights Farm
10.2014 - 02.2015
  • Managed and worked farmers markets for a certified organic farm
  • Picked macadamia nuts and coffee
  • Pruning and keeping the farm clean
  • Growing organic food in garden.

Shift Leader and Market Manager

The Village Bakery & Cafe
09.2013 - 09.2014
  • Managed and worked farmers markets
  • Memorized descriptions of all bread products
  • Perform as a lead barista and handled food preparation
  • In charge of closing the shop down, setting a schedule, and making sure everyone was staying on task.

Server

Marion Estates - Sloper Cafe
03.2012 - 09.2013
  • Memorized menu and answered all questions while making suggestions for food
  • Handled and organized large dinner parties for residents of the building
  • Served 30 - 50 people alone while memorizing names and special orders
  • Was awarded for: Best Smile, Most Helpful, Best Customer Service, and Most Friendly.

Shift Leader

Silverton Dairy Queen
03.2010 - 06.2012
  • Management duties including inventory, training other employees and in charge of leading a team in task management
  • Handled cash, including taking money to the bank
  • Wrote on and decorated cakes
  • Helped employees and customers with problem solving in interactions.

Education

HIGH SCHOOL DIPLOMA -

SILVERTON HIGH SCHOOL
06.2010

Skills

  • Proven ability in self-direction and efficient time management with minimal supervision
  • Calm under pressure
  • Leadership
  • Resourceful trainer
  • Organized and strategic thinker
  • Multi-task oriented
  • Smooth interaction with a variety of personality types
  • Staff Management
  • Strategic Planning

Timeline

Document Services Supervisor

SAIF
09.2023 - 11.2023

Document Services Lead

SAIF
07.2023 - 09.2023

Provider Record Specialist Backup

SAIF
10.2022 - 07.2023

Senior Document Imaging Specialist

SAIF
06.2015 - 07.2023

Temporary Employee

Personnel Source
02.2015 - 06.2015

Farmer and Market Manager

Earthly Delights Farm
10.2014 - 02.2015

Shift Leader and Market Manager

The Village Bakery & Cafe
09.2013 - 09.2014

Server

Marion Estates - Sloper Cafe
03.2012 - 09.2013

Shift Leader

Silverton Dairy Queen
03.2010 - 06.2012

HIGH SCHOOL DIPLOMA -

SILVERTON HIGH SCHOOL
Rachel Prince