Rachel Rafil
Memphis,TN
Summary
Driven professional with experience at Davidson Hotels & Resorts, adept in safe food handling and fostering motivational team environments. Excelled in enhancing customer satisfaction through meticulous quality control and effective problem-solving. Demonstrated reliability by efficiently managing high-volume shifts, significantly improving kitchen operations and customer service standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Kitchen Crew
Davidson Hotels & Resorts
12.2023 - 12.2024
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
- Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
- Implemented effective time-management strategies while multitasking during busy shifts, enhancing productivity without sacrificing quality.
- Collaborated with front-of-house staff to ensure seamless coordination between kitchen and dining areas, enhancing the overall customer experience.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a high level of personal hygiene, contributing to the cleanliness of the kitchen environment.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Collaborated with team members to optimize workflows, leading to improved overall restaurant operations.
Cashier
Shakey's Pizza Parlor
07.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Valladolid National High School
Valladolid, Philippines Bachelor Of Science In Hospitality Management -
STI WEST NEGROS UNIVERSITY
Bacolod City, Philippines06.2023
Skills
- Safe Food Handling
- Quality control understanding
- Adherence to Guidelines
- Sanitation Standards Compliance
- Motivational attitude
- Reliability and punctuality
- Plating and presentation
- Goal Setting and Achievement
- Critical thinking aptitude
Certification
Master Chef In Sheraton Hotel ,2024
Timeline
Kitchen Crew
Davidson Hotels & Resorts
12.2023 - 12.2024
Cashier
Shakey's Pizza Parlor
07.2023 - 07.2024
Valladolid National High School
Bachelor Of Science In Hospitality Management -
STI WEST NEGROS UNIVERSITY
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