Rachel Ramirez

Dedicated and compassionate healthcare professional with hands-on experience as a Medical Assistant in a Cardiology Clinic and hospital-based patient care support at Intermountain Health. Skilled in patient preparation, clinical support, patient communication, electronic medical records, HIPAA compliance, and collaborating with multidisciplinary healthcare teams. Committed to providing safe, respectful, and patient-centered care while supporting efficient healthcare operations. BLS-certified with strong attention to detail, communication skills, and a commitment to continued growth in the medical field.

Medical Assistant – Cardiology Clinic
Holy Cross Medical Center – West Jordan, UT
June 2024 – November 2024

• Supported providers and clinical staff in a cardiology clinic setting while assisting with daily patient care operations.
• Prepared patients and exam rooms for appointments while maintaining a safe, organized, and professional environment.
• Assisted with patient intake, communication, and clinical documentation while following HIPAA privacy standards.
• Supported patient comfort and safety throughout the clinic visit experience.
• Collaborated with physicians, nurses, and healthcare team members to promote efficient and compassionate patient care.
• Followed clinic procedures, safety guidelines, and infection control practices.

Nutrition Service Worker
Intermountain Health – Murray, UT
December 2022 – June 2024 | February 2025 – April 2026

• Provided direct patient support in an acute-care hospital environment while promoting patient comfort, safety, and quality care.
• Worked alongside nurses, dietitians, and multidisciplinary healthcare teams to support patient needs.
• Assisted with patient requests while maintaining dignity, privacy, and professionalism.
• Followed patient-specific instructions, HIPAA guidelines, infection control procedures, and hospital safety standards.
• Utilized electronic systems to verify patient information and support accurate communication.
• Developed strong skills in patient interaction, teamwork, and healthcare operations.