Rachel Ream
Naperville,ILLINOIS
Overview
5
5
years of professional experience
1
1
Certification
Work History
Success Guide - Marketing Cloud
Salesforce
Chicago, IL
01.2021 - Current
- Delivers 1:1 sessions and webinars to Salesforce Premier Customers focusing on product feature demonstrations, technical advice, adoption guidance, and best practices surrounding Social Studio and Marketing Cloud Email Studio
- Provide support by partnering with Success Managers, Account Teams, and Technical Account Teams.
Chicago Tower Volunteer Ambassador
Salesforce
Chicago, IL
06.2023 - Current
- Hosts private VTO events for multiple executive teams
- Hosts VTO opportunities for employee events that administers Salesforce's 1:1:1 model and increases company culture
Trailhead for Students Case Competition Finalist
Salesforce
San Francisco, CA
11.2019 - 11.2019
- Used the Salesforce platform to develop a series of email templates, custom objects, communities, reports, and dashboards for the American Heart Association
- Participated as a member of 1 of 4 teams who advanced to the final rounds out of 100+ teams
- Demoed our solution live on stage at Dreamforce.
Sales Effectiveness Intern
Silverline
Chicago, IL
05.2019 - 08.2019
- Assisted Sales Effectiveness team in ensuring data quality which includes conducting research on potential Healthcare and Life Sciences & Financial Industry leads, reviewing data, cleaning data, and data entry within Salesforce
- Review internal sales content (SPOT for Sales) and coordinate updates to content.
Consumer Electronics Show Intern
Blue Spark Technologies
Las Vegas, NV
01.2019 - 01.2019
- Worked the trade-show booth for Blue Spark Technologies at CES, while demoing their medical device product, TempTraq, and engaging with potential clients.
Trailhead for Students Case Competition Finalist
Salesforce
San Francisco, CA
09.2018 - 09.2018
- Used the Salesforce platform to develop a series of email templates, custom objects, communities, reports, and dashboards for the Big Brothers Big Sisters organization
- Participated as a member of 1 of 3 teams who advanced to the final rounds out of 50+ teams
- Presented at Salesforce tower for the semi-finals, and demoed our solution on stage at Dreamforce during the final round.
Education
Bachelor of Science Marketing, Analytics And Integrated Marketing -
Illinois State University
05.2020
Skills
- COMPOSURE: Strong Customer facing communication and interpersonal skills, with the ability to support complex engagements
- EXPERTISE: Working knowledge of industry best practices of Salesforce products
- LEARNER: Has a passion for continued education in new technologies and complex business and technical concepts
- PASSIONATE: Excited about being a multiplier and helping establish Salesforce culture to our employees and our customers
Certification
- Salesforce Admin; Salesforce Advanced Admin; Marketing Cloud Email Specialist
- Trailhead Ranger
Leadership Experience
- Trail Guide - Mentor for the new graduate program of Success Guides at Salesforce (X 4)
- Trailblazer Guide - Member of the Salesforce employee-led program that conducts Trailhead sessions to help encourage a wide variety of Trailblazers to build on our platform and engage within the Salesforce community
- Community Committee - Member - Created events for the Success Guide Organization to network, bond, and continue to build up the Salesforce culture
- Salesforce Student Group - Founder & Leader - The Trailblazer Community groups help build Salesforce skills and get students excited about exploring a career in the ecosystem
Volunteer Experience
Stay Beautiful Foundation
Connections Welcome Desk
World Tour Welcome Desk
Timeline
Chicago Tower Volunteer Ambassador
Salesforce
06.2023 - Current
Success Guide - Marketing Cloud
Salesforce
01.2021 - Current
Trailhead for Students Case Competition Finalist
Salesforce
11.2019 - 11.2019
Sales Effectiveness Intern
Silverline
05.2019 - 08.2019
Consumer Electronics Show Intern
Blue Spark Technologies
01.2019 - 01.2019
Trailhead for Students Case Competition Finalist
Salesforce
09.2018 - 09.2018
Bachelor of Science Marketing, Analytics And Integrated Marketing -
Illinois State University