Rachel E. Reischling
Jacksonville ,NC
Summary
My objective as a counselor and an educator is to pursue lifelong learning, to show empathy and actively listen to each client / student without judgement and with compassion and caring. When teaching, I find it extremely important to actively listen to students and to teach them to problem solve and believe in themselves.
As an educator and advocate, I focus on helping clients and students overcome personal obstacles. I am a diligent and resourceful professional with 3 years experience diagnosing issues and cultivating treatment plans. I am comfortable working either autonomously or in team-based setting to resolve issues.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Publix
Charleston, SC
07.2023 - 07.2024
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided accurate information about products and services to customers.
- Identified opportunities for upselling additional products or services based on customer needs.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Child and Adolescent Mental Health Counselor
Volunteers of America
Shreveport, LA
05.2018 - 01.2019
- As a mental health counselor for children and teens under the age of 18, I primary conducted individual therapy sessions, utilizing a strengths-based approach, along with tenets of cognitive behavioral therapy and person-centered theory.
- Additionally, I kept daily case notes, conducted initial client assessments, calculated CALOCUS scores, and performed crisis-based interventions as needed.
Mental Health Counselor
Rehabilitation Services of Northwest LA
Many, LA
01.2017 - 04.2018
- As a mental health counselor at Rehab Services in Many, I provided community psychiatric supportive treatment to clients in Sabine Parish, both children and adults, with a spectrum of diagnoses and/or behavioral issues.
- I conducted risk assessments, interventions, and crisis counseling; for all of my clients, I encouraged stronger self-awareness, movement towards self-growth, goal-planning and preventative life skills to avoid relapse.
- I maintained regular clinical case notes using the electronic note system Claimtrak.
Counselor Intern
Northwestern State University
08.2014 - 12.2016
- As a counselor intern, I provided mental health counseling, maintained regular case notes, attended supervision, and completed continuing education courses.
- Internships were completed at the NSU Counseling Center and Live Oaks Psychological Center in Alexandria, La.
Education
Master of Arts - Mental Health Counseling
Northwestern State University of Louisiana
Natchitoches, LA12.2016
Master of Fine Arts - creative writing
The Ohio State University
Columbus, OH06.2009
Skills
- Love of life-long learning
- Avid Continuing Education participant
- Embraces extreme empathy
- Enjoys working with children/adolescents
- Experienced in case management
- Familiar with CALOCUS scoring
- QPR Suicide Prevention training
- Crisis intervention
- Individual therapy
- Case management
- Risk assessment
- Cognitive behavioral therapy
- Client assessment
- Data documentation
- Team collaboration
- Effective communication
- Behavioral health assessment
- Developing relationships
- Patient advocacy
- Treatment Planning
- Skilled in intake interviewing
- Individual and group therapy
- Clinical documentation
Volunteer Experience
- Suggested and implemented a group counseling option for students who felt isolated and needed a support system at NSU.
- Volunteered as a coordinator for PESI, a professional counselors’ education association that offers workshops in various topics related to counseling and psychology.
Timeline
Customer Service Representative
Publix
07.2023 - 07.2024
Child and Adolescent Mental Health Counselor
Volunteers of America
05.2018 - 01.2019
Mental Health Counselor
Rehabilitation Services of Northwest LA
01.2017 - 04.2018
Counselor Intern
Northwestern State University
08.2014 - 12.2016
Master of Arts - Mental Health Counseling
Northwestern State University of Louisiana
Master of Fine Arts - creative writing
The Ohio State University