Rachel Renfrow

Acted as a role model for clients by exhibiting positive behaviors.

Assist Psychiatric Physicians with rounds.

Collaborates with Social Workers on all patient care . Lead Chemical Dependency groups for male and Female.

12 Steps and Smart Recovery Groups.

Communicated with local agencies, courts and employers regarding client involvement and attendance in programs..

Conducted individual sessions to address physical, mental, social and emotional problems caused by substance abuse.

Referred clients to outside social service providers to address psychiatric and personal issues.

Selected and compiled relevant information and resources for clients to support them in overcoming mental and emotional problems.

Worked with adult clients with mental health and co-occurring disorders.

Selected and compiled relevant information and resources for clients to support them in overcoming mental and emotional problems.

Completed documentation for all clients assigned to caseload.

Referred clients to other mental health resources in the community for further services.

Conducted individual counseling sessions to address physical, mental, social and emotional problems caused by substance abuse.

Developed case files and treatment plans under the supervision of the Social Workers.

Conducted weekly Chemical Dependency Groups.

Continued to assist Psychiatry and Psychiatric providers in care.

Facilitated a daily discussion group about substance abuse related issues for men and women.

Completed documentation for all clients attending group sessions.

Assisted individuals in accessing detox as well as substance abuse services.

Cultivated positive relationships with other mental health professionals, programs and associations.

Provided HIV testing, counseling and referral services.

• Liaised with insurance carriers to resolve billing errors and discrepancies.
• Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
• Assisted customers with completing insurance documents to avoid missed information.
• Communicated effectively with staff members of operations, finance and clinical departments.