Rachel Reynolds Graves
Morris,AL
Summary
Assisted teams in achieving company objectives through effective application of acquired skills. Demonstrated reliability and a strong work ethic while maintaining a friendly and teachable attitude. Eagerly engaged in learning opportunities to support personal and professional growth.
Overview
26
26
years of professional experience
Work History
Office Administrator
Trade Flow, LLC
Birmingham, AL
01.2026 - 07.2026
- Coordinated office operations to enhance efficiency and streamline workflows.
- Managed scheduling and maintained calendars for executives and staff.
- Developed and implemented filing systems to improve document retrieval processes.
- Purchased business licenses and construction permits as needed
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Media Librarian
EWTN
Birmingham, AL
01.2005 - 12.2025
- Created and ensured precise labeling of media and documentation to uphold industry compliance.
- Tracked and documented all types of media movements to ensure accurate inventory management.
- Facilitated media distribution to staff to support efficient operations.
- Investigated and assessed accessibility of archival media to support project needs.
- Facilitated effective communication by receiving and responding to inquiries across various channels.
- Utilized Store Information Management System (SIMS) from SintecMedia to streamline data management processes.
- Executed troubleshooting procedures for media systems to maintain optimal functionality.
- Conducted thorough research on contract disputes to support legal and operational decision-making.
- Executed detailed media audits to ensure alignment with strategic communication goals.
Production Assistant
EWTN
Birmingham, AL
01.2005 - 01.2009
- Call screener for live shows
- Coach callers for on air questions
- Run teleprompter
- Set up tapes to record program
Switchboard operator
EWTN
Birmingham, AL
09.2003 - 10.2005
- Answer multi-line switchboard
- Paging and transfer calls
- Update phone directory
Manager
Burger King
Gardendale, AL
01.2001 - 01.2003
- Food and safety quality
- Scheduling
- Cash handling
- Inventory and ordering
- Hiring, training and termination of employees
- Employee scheduling and performance reviews
- Conflict resolution
Education
BBA - Business Administration And Management
Grand Canyon University
Phoenix, AZ 05.2026 - Current
Skills
- Data Entry
- SIMS
- AS400
- CRMS
- MS Word
- MS Excel
- MS Outlook
- Multi-line phone
- Switchboard
- Leadership
Timeline
BBA - Business Administration And Management
Grand Canyon University
05.2026 - Current
Office Administrator
Trade Flow, LLC
01.2026 - 07.2026
Media Librarian
EWTN
01.2005 - 12.2025
Production Assistant
EWTN
01.2005 - 01.2009
Switchboard operator
EWTN
09.2003 - 10.2005
Manager
Burger King
01.2001 - 01.2003