Rachel Reynolds Graves
Morris,AL
Summary
Assisted teams in achieving company objectives through effective application of acquired skills. Demonstrated reliability and a strong work ethic while maintaining a friendly and teachable attitude. Eagerly engaged in learning opportunities to support personal and professional growth.
Overview
25
25
years of professional experience
Work History
Media Librarian
EWTN
Birmingham, AL
01.2005 - Current
- Created and ensured precise labeling of media and documentation to uphold industry compliance.
- Tracked and documented all types of media movements to ensure accurate inventory management.
- Facilitated media distribution to staff to support efficient operations.
- Investigated and assessed accessibility of archival media to support project needs.
- Facilitated effective communication by receiving and responding to inquiries across various channels.
- Utilized Store Information Management System (SIMS) from SintecMedia to streamline data management processes.
- Executed troubleshooting procedures for media systems to maintain optimal functionality.
- Conducted thorough research on contract disputes to support legal and operational decision-making.
- Executed detailed media audits to ensure alignment with strategic communication goals.
Switchboard operator
EWTN
Birmingham, AL
09.2003 - Current
- Answer multi-line switchboard
- Paging and transfer calls
- Update phone directory
Production Assistant
EWTN
Birmingham, AL
01.2005 - 01.2009
- Call screener for live shows
- Coach callers for on air questions
- Run teleprompter
- Set up tapes to record program
Manager
Burger King
Gardendale, AL
01.2001 - 01.2003
- Food and safety quality
- Scheduling
- Cash handling
- Inventory and ordering
- Hiring, training and termination of employees
- Employee scheduling and performance reviews
- Conflict resolution
Education
Business Administration And Management
Jefferson State Community College
Birmingham, Alabama, ALSkills
- Data Entry
- SIMS
- AS400
- CRMS
- MS Word
- MS Excel
- MS Outlook
- Multi-line phone
- Switchboard
- Leadership
Timeline
Media Librarian
EWTN
01.2005 - Current
Production Assistant
EWTN
01.2005 - 01.2009
Switchboard operator
EWTN
09.2003 - Current
Manager
Burger King
01.2001 - 01.2003
Business Administration And Management
Jefferson State Community College