Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Rachel Rich

Bakersfield,CA

Summary

Dedicated administrative professional with successful experience in fast-paced healthcare office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience

Work History

Healthcare Administrative Assistant

Bakersfield Memorial Hospital Infusion Center
03.2019 - Current
  • Coordinate project materials and patient data by managing physical and digital EHR files, monitoring spreadsheets, and chart audits
  • Verify operation of office equipment by completing preventive maintenance requirements and facilities management
  • Review and suggest improvements for a diverse range of documentation, including interoffice correspondence, reports, and presentations
  • Coordinate events and department activities by acquiring venues, developing guest lists, and meeting organization
  • Collect, calculate, and reported on patient volume and statistical patient data to inform senior management
  • Manage building access by supplying key cards to employees and visitors
  • Maintain inventory in the administrative building supply to prevent shortages of supplies
  • Develop administrative processes to achieve organizational objectives and improve office efficiency and quality
  • Organize and maintain filing and document management systems by coordinating, archiving, and purging files
  • Corporate collaboration between multiple departments
  • All other duties as assigned.

Business Office Manager

J&R Oilwell Plunger and Supply, Inc
10.2010 - 01.2019
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable, and payroll
  • Maintained records and quality audits for plunger production, inventory, income, and expenses
  • Mentored newly hired employees to take on responsibilities and tasks with understanding
  • Devised and implemented standard operating procedures, training program, and office management systems, including inventory management, financial management, and human resource management; actualized processes to successfully fulfill sales via phone, in store, and consignment
  • Assessed all aspects of business operations to implement a realistic annual budget
  • Owned and managed daily operations of oil manufacturing business, including supervising employees and providing onsite training and continuing education to staff
  • Stayed abreast of all federal regulations to ensure that the organization's processes were fully compliant
  • Oversaw daily operations of manufacturing business, including employees across two locations.

Patient Access Clerk

Bakersfield Memorial Hospital-Infusion Center
04.2016 - 11.2018
  • Ensured the accuracy and HIPPA compliance of public information and materials
  • Maintained community-based customer relationship management by entering data for referrals and appointments
  • Maintained patient charts and confidential files
  • Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff
  • Ensured efficacy of treatments through monitoring of treatment regimens and scheduling in EHR
  • Patient Registration with MS4
  • Insurance Authorization
  • Busy Phones.

Medical Secretary

California Chiropractic
01.2003 - 01.2004
  • Evaluated health education needs of patients and provided necessary training and instruction
  • Interviewed patients to obtain medical information and measure vital signs, weight and height
  • Recorded patients' medical history, vital statistics and test results in medical records
  • Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments
  • Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines
  • Communicated extensively with patients to provide assistance, support and instructions.

Medical Scheduler

Tarleton Medical Group
01.1995 - 01.1997
  • Medical Scheduling for busy Family Practice consisting of four M.D.'s and two PA's
  • Multiple Switchboard phone lines
  • All clerical
  • Patient Relations.

Education

Bachelor's degree - Healthcare Administration

University of Arizona Global
Online
06.2026

Skills

  • Purchase orders organization
  • Inventory Systems
  • Microsoft PowerPoint
  • Verbal Communication
  • Office Management
  • Order Placement
  • Spreadsheet development
  • Invoice Processing
  • Time Management
  • Electronic Records Management
  • Scheduling
  • Bookkeeping
  • Microsoft Office (10 years)
  • Customer Relationship Management
  • Accounts Receivable
  • Event Planning
  • Accounts Payable
  • Medical Scheduling
  • Strong Problem Solver
  • Facilities Management
  • Financial Management

Additional Information

SKILLS Issue resolution, Strong organizational skills Bookkeeping, Superior communication skills Relationship building, Staffing, Data Collection Organized Dependable and reliable Proficient in QuickBooks, Telecommunication skills Microsoft, Exel, Varian, MS4, OncoEMR, Cash handling accuracy Excellent multi-tasker, Cheerful and energetic, Time management Adaptive team player, Sharp problem solver, Resolution-oriented

Timeline

Healthcare Administrative Assistant

Bakersfield Memorial Hospital Infusion Center
03.2019 - Current

Patient Access Clerk

Bakersfield Memorial Hospital-Infusion Center
04.2016 - 11.2018

Business Office Manager

J&R Oilwell Plunger and Supply, Inc
10.2010 - 01.2019

Medical Secretary

California Chiropractic
01.2003 - 01.2004

Medical Scheduler

Tarleton Medical Group
01.1995 - 01.1997

Bachelor's degree - Healthcare Administration

University of Arizona Global

Similar Profiles

CREATE PROFILE
Rachel Rich