Rachel Ritz
North Palm Beach,FL
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
12
12
years of professional experience
Work History
Bar Manager/Bartender
Brix Taphouse
Jacksonville, FL
05.2021 - 01.2024
- Completed daily tasks such as interact with customers and staff to make sure all needs are satisfied
- Organized office files, ran daily sales reports and emailed daily earnings to higher management for payroll
- Helped design new menus and kept drink and food items up to date and priced correctly and added any buttons needed for accurate counts
- Poured over 300 alcoholic drinks a night, processed food orders and also conducted pour tests daily to help with overpours of liquor costs
- Maintained a friendly work environment and took responsibility in opening and closing the restaurant.
Industrial Security Specialist
PAE
Andros, Bahamas
06.2020 - 12.2020
- Document, initiate and track the control of classified materials in use to include receiving media, performing annual inventory and put together items for destruct
- Assist and perform punch lock and spin dial combination changes as directed
- Organized documents and media daily to keep classified information safe from personnel without secret clearance
- Weekly conference calls interacting with BITS program users to verify all media being checked into system is accurate and up to date.
Bartender
PAE
Andros, Bahamas
10.2019 - 12.2020
- Filled in as needed to assist in serving employees and Navy personnel on base
- Dealt directly with money and sales of liquor, wine, beer and merchandise
- Communicated and maintained a friendly work environment with co-workers and customers
- Stocked beer and liquor as needed throughout shifts and responsible for opening, closing, setting alarms and cleaning at start and end of each shift.
Security Specialist, Pass & ID
PAE
Andros, Bahamas
06.2019 - 06.2020
- Makes and Issues government Identification and Computer Access Cards for all PAE employees on base
- Copy, scan and organize documents daily along with updating records and completing monthly reports
- Issues permanent and temporary vehicle base passes for those with documentation issued by the Bahamian Government
- Answer phones, sign and witness documents and assist in completion of online applications for new hires
- Personally interact with employees daily to take photos and fingerprints for those authorized by appropriate clearance.
Account Manager
Rothrock & Associates Financial Insurance Inc
West Palm Beach, FL
06.2018 - 06.2019
- Communicate with clients and other insurance agents about home, auto and other insurance needs on a daily basis
- Answer phones and direct calls to sales staff accordingly
- Fax, copy, scan and mail documents as directed
- Computer skills, completing applications, filing, and organizing documents.
Bartender/Bar Manager
Lakeside Anchor Inn
Lantana, FL
02.2015 - 06.2019
- Communication skills and sales
- Monthly Inventory and weekly beer, wine and liquor ordering
- Responsible for opening and/or closing the restaurant and running daily sales report for staff
- Took food and drink orders, as well as to go orders, made drinks for the all customers at bar and tables and assisted in having food plated and brought out of kitchen in a timely manner
- Made sure all staff was meeting basic requirements and job duties throughout the course of their shift.
Bartender/Server
Two George's Waterfront Grill
Boynton Beach, FL
01.2012 - 02.2015
- Held responsible for opening bar, setting up required items for the day, prepping fruit, drinks and making specialty mixed drinks
- Worked well with staff and management, picking up extra shifts, tables and customers orders as directed or needed
- Quickly and efficiently took care of customers to meet their needs.
Education
High School Diploma -
Park Vista Community High School
Lake Worth, FLSkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Clear and effective communication
- Organizational ability
- Food Service
- Team player attitude
Timeline
Bar Manager/Bartender
Brix Taphouse
05.2021 - 01.2024
Industrial Security Specialist
PAE
06.2020 - 12.2020
Bartender
PAE
10.2019 - 12.2020
Security Specialist, Pass & ID
PAE
06.2019 - 06.2020
Account Manager
Rothrock & Associates Financial Insurance Inc
06.2018 - 06.2019
Bartender/Bar Manager
Lakeside Anchor Inn
02.2015 - 06.2019
Bartender/Server
Two George's Waterfront Grill
01.2012 - 02.2015
High School Diploma -
Park Vista Community High School