Rachel Rodriguez
Hialeah,FL
Overview
4
4
years of professional experience
Work History
Medical Assistant
Mount Sinai
09.2023 - 09.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Teller
Community Choice Financial Inc.
01.2021 - 09.2023
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
Education
Associate of Science - Medical Assisting
More Tech Institute
Hialeah, FL08.2017
High School Diploma -
Hialeah Gardens Senior High School
Hialeah Gardens, FL05.2016
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Medical Assistant
Mount Sinai
09.2023 - 09.2024
Teller
Community Choice Financial Inc.
01.2021 - 09.2023
Associate of Science - Medical Assisting
More Tech Institute
High School Diploma -
Hialeah Gardens Senior High School