Hi, I’m
Rachel Ryan
Sheridan,WY
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
2
years of professional experience
Work History
McGraws Paws
Manager
07.2022 - Current
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment ensuring a sanitary and comfortable place for both dogs and staff.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Assisted in overall management and operations of a doggy daycare and pet boarding facility.
- Oversaw team of 12 dog handlers.
Century 21 BHJ Realty
Front Desk Receptionist
01.2022 - 12.2022
Job overview
- Welcomed and greeted clients, provided exceptional customer service, and ensured their comfort and satisfaction throughout their visit.
- Scheduled appointments and maintained office calendar, coordinating with agents and clients to ensure smooth and efficient scheduling.
- Managed office supplies, monitored inventory levels, and placed orders to ensure availability of necessary materials.
- Managed multi-line phone systems, answered inquiries, and directed calls to appropriate individuals or departments.
Education
Northern Wyoming Community College District - Sheridan CollegeSheridan, WY
Associate of Science from Business
05.2023
Skills
- Customer Relationship Management
- Verbal and Written Communication
- Managing Files and Records
- Managing Operations and Efficiency
- Scheduling and Coordinating
Timeline
Manager
McGraws Paws
07.2022 - Current
Front Desk Receptionist
Century 21 BHJ Realty
01.2022 - 12.2022
Northern Wyoming Community College District - Sheridan College
Associate of Science from Business