Rachel Sanner
Nashville,TN
Overview
18
18
years of professional experience
Work History
Clinical Team Trainer (Promotion)
Dentsply Sirona-Byte|
Remote-Home Office
01.2024 - Current
- Designed and implemented training programs for 100+ clinicians, boosting training quality by 30%, reducing new hire integration time by 40%, and increasing Sigma levels.
- Mentored a cohort, with 44% advancing to senior leadership within 8 months, fostering a high-performance culture.
- Led SOP-driven initiatives, improving digital platform efficiency by 20%, and driving a 25% increase in operational efficiency by aligning training with organizational goals.
- Delivered quality-focused training, reducing compliance errors by 20%, increasing team engagement by 35%, and ensuring operational excellence and compliance across all functions.
- Managed hiring, requisition approval, and collaborated with Talent Acquisition to ensure seamless onboarding for multiple direct reports.
- Featured on company social media channels and served as a breakout speaker (KOL) at Dentsply Sirona World 2024, representing the brand and driving thought leadership in digital dentistry.
Senior-Training and Quality (Promotion)
Dentsply Sirona- Byte|
Remote-Home Office
04.2023 - 03.2024
- Delivered quality-focused training and continuing education, reducing compliance errors by 20% and boosting engagement by 35%.
- Coached and mentored frontline teams to drive high performance, ensuring alignment with quality standards.
- Collaborated with business operations and clinical directors to align training with organizational goals, resulting in a 25% increase in efficiency.
Clinical Support- Remote Dental Assistant
Dentsply Sirona- Byte|
Remote- Home Office
05.2022 - 04.2023
- Proficient in Salesforce, Microsoft Teams, Google Meet, EMS systems, and digital patient management tools, ensuring accurate record-keeping and seamless communication.
- Achieved 4+ CSAT ratings by managing cases in compliance with HIPAA, providing proactive patient support, and ensuring high satisfaction.
- Contributed to SOP development and AI projects, fostering consistency and driving innovation across clinical operations.
Clinical Orthodontic Assistant & Marketing
Nashville Orthodontic Associates|
Nashville, TN
06.2014 - 05.2022
- Developed training programs and CE courses; led 100+ marketing events across the territory and supported in staff training, and practice management.
- Skilled in chairside assisting, including braces, intraoral scanning, 3D printing, and clear aligners.
Marketing & Clinical Orthodontic Assistant
Difranco Orthodontics
Park Ridge, IL
01.2010 - 06.2016
- Supported orthodontists with intraoral scanning, digital X-rays, and patient consultations while driving social media engagement and SEO-focused marketing campaigns.
- Cultivated strong dental network relationships, contributing to a steady referral stream.
Store Manager
Aldo Group
Schaumburg, IL
01.2008 - 05.2010
- Led a team of 8-11 employees, exceeding sales and shrinkage targets and fostering a high-performance culture.
- Rapidly promoted from Sales Associate to Store Manager in six months, optimizing operational efficiency through effective scheduling and resource management.
Education
Dental Assisting
William Rainey Harper College
Illinois Skills
- Dental Industry Expertise – 14 years as a Registered Dental Assistant (RDA) and Certified Orthodontic Assistant, with extensive experience in clinical operations, digital dentistry, and medical device innovations
- Visionary Leadership – Proven ability to lead remote teams, driving efficiency and collaboration in digital dentistry and process improvements across global operations
- Training & Development – Skilled in designing and delivering global training programs, improving team performance, and driving operational excellence in clinical and remote settings
- Regulatory & Compliance Expertise – Extensive knowledge of HIPAA, OSHA, ADA, and medical device standards, ensuring compliance and advancing operational integrity
- Data-Driven Decision Making – Strong analytical skills to optimize workflows, turn data insights into action, and drive measurable performance improvements
- Talent Management – Experienced in overseeing hiring processes, from requisitions to payroll, and onboarding to production, ensuring top talent acquisition and fostering high-performance teams
- Effective Communicator & Educator – Known for delivering impactful presentations globally, simplifying complex topics, and engaging audiences across webinars, trade shows, and virtual sessions
- Technical Proficiency – Expertise in Salesforce, Outlook, Slack, Microsoft Teams, PowerPoint, LMS platforms, and Electronic Medical Records (EMR) Proficient in digital collaboration tools, ensuring seamless workflows and team engagement in remote environments
Leadership Philosophy
“Driven by purpose and a passion for visionary leadership, I am committed to elevating quality, inspiring growth, and fostering collaborative excellence. I challenge the status quo to innovate the future of digital dentistry, where continuous learning, meaningful connections, and a shared vision lead to extraordinary outcomes. Every day, I encourage others to put their best smile forward, knowing we can make a meaningful impact.” – Rachel Ann Sanner
Professional Links
- LinkedIn: linkedin.com/in/rachel-sanner-rda
Timeline
Clinical Team Trainer (Promotion)
Dentsply Sirona-Byte|
01.2024 - Current
Senior-Training and Quality (Promotion)
Dentsply Sirona- Byte|
04.2023 - 03.2024
Clinical Support- Remote Dental Assistant
Dentsply Sirona- Byte|
05.2022 - 04.2023
Clinical Orthodontic Assistant & Marketing
Nashville Orthodontic Associates|
06.2014 - 05.2022
Marketing & Clinical Orthodontic Assistant
Difranco Orthodontics
01.2010 - 06.2016
Store Manager
Aldo Group
01.2008 - 05.2010
Dental Assisting
William Rainey Harper College