Rachel Sawyers
Horseheads,NY
Summary
Dedicated individual with extensive experience providing efficient customer service in retail stores. Adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints. Able to work in a fast-paced environment while remaining friendly and professional.
Overview
6
6
years of professional experience
Work History
Team Member
Dandy Mini Mart
Horseheads, NY
05.2024 - Current
- Developed strong customer service. Operated register to process payments and collect cash payment for order totals. Helped on deli when needed
Cashier
Horseheads Do-It Center
Horseheads
09.2023 - 02.2024
- Opened and Closed the registers, cashed customers out, answered the phone, collected payments on accounts, called out to the yard, cleaned and organized the store
Store Associate
The UPS Store
Horseheads
07.2020 - 08.2023
- Opened and Closed the store, counted register and prepared deposit, managed mailbox customers, Amazon returns, scanned in incoming packages, prepared shipments, printing, faxing, answering the phone, assisted customers with their needs.
Debt Collector
Navient
Horseheads
07.2018 - 11.2019
- I worked with debtors on settling their debts, inbound and outbound calls, skip traced
- I was top collector a few times during my employment.
Education
High school diploma -
Horseheads Senior High School
Horseheads, NY06.2004
Skills
- Cashiering
- Customer service
- Cash register
- Cash handling
- Packaging
- Phone etiquette
Timeline
Team Member
Dandy Mini Mart
05.2024 - Current
Cashier
Horseheads Do-It Center
09.2023 - 02.2024
Store Associate
The UPS Store
07.2020 - 08.2023
Debt Collector
Navient
07.2018 - 11.2019
High school diploma -
Horseheads Senior High School