Rachel Schenck
Healthcare Professional
Prescott,AZ
Summary
Reliable Healthcare Professional interested in growth with an organization where I can apply my soft skills and clinical experience. Seeking a career in which I can help patients that are eager to help themselves.
Overview
4
4
years of professional experience
Work History
Certified Medical Assistant
Royal Life Centers
03.2024 - 07.2024
- Provided medical care for Substance Abuse clients
- Vitals collection during 15 minute rounding with status updates, ensuring proper detox protocol
- Assisted with skin checks and initial drug screens during admitting
- Monitored client's medications levels and submitted orders for refills
- Familiarized contract nurses with common medication protocol to manage client detox symptoms and usage Sunwave EMR system.
- Physically assisted patients experiencing severe detox symptoms, including ADL's as needed
- Administered injections
- Adhered to strict JHACO standards and HIPPA regulations
Behavioral Health Technician
Polara Health
11.2022 - 02.2023
- Provided acute, inpatient care for high acuity and substance detox patients
- Established rapport with diverse populations. Tailored communication based on observations, patient history and reason for hospitalization
- Maintained patient safety. Used verbal de-escalation, CPI methods or seclusion and restraint protocol when necessary.
- Maintained personal safety by being up-to-date on trainings, as well maintaining spatial and situational awareness
- Anticipated patient’s future needs
- Collected vitals and specimens. Flagged critical findings. Documentation best practices
- Patient Intakes
- Avatar EMR system, data management using Excel, and Sharepoint
- Identified individuals under the influence or in active crisis to alert team members, personally intervening when appropriate
- Performed room searches
- Adhered to MAX/MOD/MIN observation protocols
- Data entry and audit reports
- Maintained strict patient confidentiality in accordance with HIPAA and JHACO regulations.
Direct Support Professional
Northstar Independent Living Services
05.2020 - 11.2022
- Established trust-based relationships with at-risk teens by demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
- Crisis management using a verbal de-escalation, hands-off approach
- Liaised for clients during crisis situations. Mandated Reporter to DCS, LEO and EMS.
- Assisted clients with daily living needs. Respectfully demonstrated responsibility management to emphasize healthful living
- Ensured continuity of care for clients with detailed documentation of shift notes. This included incidents, observations and changes in progress, positive or negative. Sent reports to Case Managers.
- Transported clients to School, Work and the ED. Sat with underage clients in the ED. Facilitated communication between Site Director, Shift Lead and Hospital staff.
- Assisted clients with self-administered medication. Ensured proper dosage per schedule and proper documentation.
- Prepared healthy meals to support client nutritional needs.
- Maintained strict confidentiality
Education
Associates of Applied Science - Computer Programming and System Analysis
Phoenix College
01.2019
Certification - Medical Assistant
Kaplan College
01.2011
Skills
- Cared for Substance Abuse patients using soft skills, empathy and clinical practices
- Respectfully maintained strong boundaries with clients
- Advanced research experience, local resource collection
- Advanced abilities in verbal and written communication
- Advanced medical terminology in various specialties
- Patient demographics, vitals and admission processes
- BLS Certification- CPR and First Aid
- Fingerprint clearance card
- Guaranteed clean Background Check and Drug Screen
- Conflict resolution and de-escalation best practices
- CPI and Advanced hold certified
- Clean driving record
- Fluent with EMR and computer systems
- Fluent with Microsoft 365 including Teams and Excel, IT troubleshooting, College major in Computer Science
Timeline
Certified Medical Assistant
Royal Life Centers
03.2024 - 07.2024
Behavioral Health Technician
Polara Health
11.2022 - 02.2023
Direct Support Professional
Northstar Independent Living Services
05.2020 - 11.2022
Certification - Medical Assistant
Kaplan College
Associates of Applied Science - Computer Programming and System Analysis
Phoenix College
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