Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Rachel Schrock

Rachel Schrock

South Bend,IN

Summary

Overachiever, motivated by a high-paced work atmosphere, new challenges, and a professional culture, committed to my agency's initiatives when given the opportunity and the tools necessary to be a successful team member.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales & Marketing

Best Version Media
Hobart, IN
02.2023 - Current
  • Responsible for increasing lead generation by utilizing various methods such as cold calling, networking, and appointment referrals.
  • Developed personalized branding strategies for businesses targeting specific local markets through various print and digital channels.
  • Managed client special concerns and effectively coordinated content for advertisement design materials.

Family Service Counselor

StoneMor Inc.
South Bend, IN
02.2022 - 02.2023
  • Successfully supported individuals and families in end-of-life memorial planning by delivering sales presentations and utilizing supplementary tools.
  • Oversaw daily operations of CRM and lead database, implementing strategies to generate new leads through networking, online platforms, and cold calling. Proficiently categorized leads based on their level of interest (hot, warm or cold) while also securing referrals.
  • Developed and implemented a series of community outreach initiatives, fostering connections with diverse audiences and driving lead generation.

Training Coordinator

St. Joseph County Probate Court
South Bend, IN
06.2015 - 02.2022
  • Ensured adherence to the Federal Prison Rape Elimination Act by complying with all Juvenile Facility standards.
  • Enhanced educational programs, employee tech manuals, and hands-on training through coordination and development of policies and procedures.
  • Developed dynamic and creative training initiatives, encouraging a professional work atmosphere
  • Achieved and maintained a positive work environment through ongoing coaching, motivation, and effective teamwork.

Education

Certificate - Microsoft Office Specialist

Ivy Tech Community College of Indiana
South Bend, IN
05-2021

Bachelor of Science - Criminal Justice

Indiana University South Bend
South Bend, IN
12-2009

Skills

  • Sales Presentations
  • Sales and Marketing Consultation
  • Compliance Monitoring
  • Classroom Instruction
  • Team building
  • Conflict Mediation

Certification

  • CPR and AED Certified

Accomplishments

  • National Society of Leadership and Success

Timeline

Sales & Marketing

Best Version Media
02.2023 - Current

Family Service Counselor

StoneMor Inc.
02.2022 - 02.2023

Training Coordinator

St. Joseph County Probate Court
06.2015 - 02.2022

Certificate - Microsoft Office Specialist

Ivy Tech Community College of Indiana

Bachelor of Science - Criminal Justice

Indiana University South Bend

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Rachel Schrock