Rachel Serrano
Monroe,WA
Summary
Proficient and caring nursing team member with 6+ years of diversified experience, offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
7
7
years of professional experience
Work History
Registered Medical Assistant
Northwest Foot And Ankle Specialists
07.2023 - Current
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Suture removal as well as drain removal.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Patient Care Coordinator
Fieldtrip Health
12.2021 - 05.2023
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
Float Tech
CHI Memorial Hospital
02.2017 - 10.2021
- Provided High quality patient care as an in demand Float Tech within surgical, acute care, ED, and outpatient settings,
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Displayed strong clinical skills in assessing vital signs, performing lab draws, and glucose checks, and providing pre- and post-operative care.
Education
ADN in Progress - Nursing
Lake Washington Institute of Technology
Kirkland, WA03.2026
Associates of Applied Science - Nursing
Chattanooga State Community College
Chattanooga, TN05.2023
Skills
- Nursing Assistant
- Medical Assistant Registration
- EMR Systems
- AHA BLS/CPR
- Privacy/HIPPA regulations
- Medical Terminology
- Critical Care Nursing
- Responding to Emergencies
Timeline
Registered Medical Assistant
Northwest Foot And Ankle Specialists
07.2023 - Current
Patient Care Coordinator
Fieldtrip Health
12.2021 - 05.2023
Float Tech
CHI Memorial Hospital
02.2017 - 10.2021
ADN in Progress - Nursing
Lake Washington Institute of Technology
Associates of Applied Science - Nursing
Chattanooga State Community College
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