Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic
Rachel shukrani

Rachel shukrani

Iowa City,Iowa

Summary

Compassionate and dedicated caregiver with extensive experience in elderly care, patient companionship, and direct patient support. Skilled in assisting with daily living activities, mobility support, personal hygiene, and meal preparation. Strong background in dementia care, special needs support, and behavioral management, ensuring a safe and comfortable environment for clients. Adept at incident reporting, first aid, and adhering to individualized care plans. Excellent communication, time management, and multitasking abilities, with a strong commitment to ethical caregiving and emotional support. Dependable, adaptable, and available for flexible scheduling, always prioritizing respect, dignity, and relationship-building in patient care.

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Caregiver

Bickford Assisted Living
09.2024 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.

Deli Associate

Walmart
09.2021 - 10.2024
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Learned other teammates' work tasks to train as backup.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Created appealing food arrangements for party trays and specialized orders.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
  • Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
  • Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.

Cashier

Walmart
06.2023 - 04.2024
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Digital Shopper

Walmart
09.2021 - 07.2023
  • Tracked substitutions and informed customers of changes.
  • Implemented rigorous quality control measures for all products listed on the platform, ensuring customers received high-quality items consistent with their expectations.
  • Implemented a user-friendly interface that facilitated seamless transactions, leading to higher sales volumes and repeat customers.
  • Stayed current with industry trends and emerging technologies, continuously adapting strategies to maintain a cutting-edge approach to digital shopping experiences.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Coached and mentored junior team members in best practices for e-commerce operations, fostering a collaborative work environment conducive to growth and development.
  • Provided exceptional customer service through proactive communication channels such as live chat and social media platforms, fostering loyalty among shoppers.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Participated in team meetings and staff training sessions.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Helped clients to maintain independence and quality of life.
  • Facilitated transportation to and from appointments.

Apparel Sales Associate

Walmart
09.2020 - 05.2021
  • Pressed and folded items upon arrival in store to increase visual appeal.
  • Increased customer satisfaction by providing personalized assistance and product recommendations.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.
  • Collaborated with fellow associates to create eye-catching merchandise displays that attracted customer attention.
  • Streamlined processes to improve overall efficiency, such as reorganizing stockroom layout or implementing new sales tracking methods.
  • Assisted in loss prevention efforts by adhering to policies and procedures while monitoring suspicious behavior on the sales floor.
  • Supported management tasks as needed including shift scheduling, training new hires, or assisting with financial reporting duties.
  • Collaborated closely with buying teams to provide feedback on best-selling items or customer preferences that could inform future purchasing decisions.
  • Participated in store promotions and events to engage customers and drive revenue growth.
  • Managed inventory effectively, ensuring proper stock levels for popular items, minimizing out-of-stock situations.
  • Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
  • Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
  • Contributed to team success by consistently meeting and exceeding individual sales goals.

Education

High School Diploma -

Iowa City High School
1900 Morning-side Drive
05.2001 -

Skills

Elderly care

Accomplishments

    Successfully provided compassionate care for an elderly client with advanced dementia, improving their quality of life by implementing personalized routines, engaging activities, and emotional support. Effectively reduced anxiety and behavioral episodes by 40% through patience, active listening, and a structured care plan. Recognized by the client’s family for dedication, reliability, and creating a safe, nurturing environment.

Interests

  • Volunteering
  • I participate in low-impact exercises to strengthen core muscles
  • Gym Workouts
  • Community Cleanup
  • Volunteer Work
  • Fashion
  • Music
  • Blogging
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Photography
  • Growing herbs, vegetables, or fruits in home gardens
  • Cooking
  • Baking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • I enjoy cooking for friends and family gatherings

Timeline

Caregiver

Bickford Assisted Living
09.2024 - Current

Cashier

Walmart
06.2023 - 04.2024

Deli Associate

Walmart
09.2021 - 10.2024

Digital Shopper

Walmart
09.2021 - 07.2023

Apparel Sales Associate

Walmart
09.2020 - 05.2021

High School Diploma -

Iowa City High School
05.2001 -
Rachel shukrani