Rachel Shupe

Provide riding instruction and support stable management for a diverse clientele.

• Teach horseback riding lessons to children and adults, starting at age 2.5
• Care for five or more horses, including stall cleaning, turnout, feeding, and health checks
• Monitor and restock feed and stable supplies as needed
• Review client payments to ensure all lessons are accurately billed and paid
• Assist with payroll, verifying that instructors are correctly compensated for their lessons
• Developed and implemented engaging curriculum to enhance student understanding of equine care and safety.
• Facilitated hands-on workshops focusing on horse handling techniques and behavioral understanding.

• Enhanced customer satisfaction through personalized service and product knowledge.
• Managed inventory levels, ensuring optimal stock availability and reducing shortages.
• Trained new staff on sales techniques and company policies to improve team performance.
• Developed promotional displays, increasing product visibility and driving sales growth.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.