Rachel Sigler
North Charleston,SC
Summary
Detail-oriented professional with expertise in operations management and customer service. Proven ability to enhance team performance and streamline processes, contributing to improved guest satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Assistant to the General Manager
Sullivan's Fish Camp
Sullivans Island, SC
11.2025 - Current
- Assisted in daily operations by coordinating schedules and managing communications between departments.
- Supported General Manager in organizing staff meetings and preparing agendas for efficient discussions.
- Maintained accurate records of inventory levels, ensuring timely restocking of supplies.
- Provided administrative support by handling customer inquiries and resolving issues promptly.
- Managed appointment bookings and dining reservations through online systems and phone inquiries.
- Assisted in training new staff on operational procedures and customer service standards.
Manager
Hilltop Grille / Marker 7 Coastal Grill
Athens, GA
02.2021 - 04.2025
- Managed daily operations to ensure exceptional guest service and satisfaction.
- Led staff training programs to enhance team performance and service quality.
- Implemented inventory control measures to reduce waste and optimize supply chain efficiency.
- Oversaw financial operations including check processing and fund allocation.
- Developed and maintained effective scheduling systems to align staffing with business demands.
- Collaborated with kitchen staff to streamline menu offerings and improve food presentation standards.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed hiring and termination processes to maintain team effectiveness.
Volunteer
Ashton Hope Keegan Foundation
Athens, GA
01.2018 - 02.2021
- Engaged in volunteer efforts with Ashton Hope Keegan Foundation, focusing on scholarship distribution for women impacted by educational barriers.
- Coordinated and secured donations for yearly gala to support fundraising initiatives.
- Attended events and meetings discussing expansion and mission goals.
Management
Athens Health and Fitness
Athens, GA
06.2017 - 08.2018
- Supervised staff and coordinated activities within daycare facility to maintain high standards of care and education.
- Oversaw client information management and membership administration.
- Directed sales initiatives for gym memberships to enhance revenue.
- Implemented sanitation protocols to ensure a safe environment for clients.
Education
Bachelor of Science - Psychology
University of Georgia
GA12-2020
Skills
- Staff training and development
- Operations management
- Sales and marketing
- Human resources management
- Proficient in Microsoft applications
- Customer service
- Blacksmithing
- Office administration
- Administrative support
- Financial services
Timeline
Assistant to the General Manager
Sullivan's Fish Camp
11.2025 - Current
Manager
Hilltop Grille / Marker 7 Coastal Grill
02.2021 - 04.2025
Volunteer
Ashton Hope Keegan Foundation
01.2018 - 02.2021
Management
Athens Health and Fitness
06.2017 - 08.2018
Bachelor of Science - Psychology
University of Georgia