Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Sleight

Provo,UT

Summary

Self-starting technical writer with 11 years experience creating and maintaining user documentation (including online help, setup guides, and release notes) for enterprise products. Member of various cross-functional teams with the ability to get complete information from subject matter experts. Skilled in writing to the appropriate audience. Praised for approachable teaching style with a history of training and offering guidance to less experienced writers.

Overview

11
11
years of professional experience

Work History

Technical Writer

SirsiDynix
10.2012 - Current
  • Managed a documentation corpus of more than 2.3 million words.
  • Built 10+ document repositories for regularly released documentation (both PDF and online deliverables).
  • Created vital GDPR deliverable for company compliance with international law.
  • Refactored old documentation into modern formats.
  • Utilized exceptional writing, proofreading, and editing skills to produce useful and error-free content appropriate to intended audience.
  • Proofread copy written by colleagues to ensure company style uniformity and to correct spelling, punctuation, and grammar.
  • Supported translators by writing for internationalization and corresponding with translators directly.
  • Trained and gave guidance to less experienced writers.

Technical Writer/Scrum Master

SirsiDynix
02.2014 - 06.2014
  • Facilitated Scrum framework: sprint planning, backlog refinement, daily scrums, sprint reviews, and sprint retrospectives.
  • Led sprint reviews, daily scrums, and planning meetings to realize full team engagement.
  • Collaborated with product owners, team members, and other scrum masters to define solutions and drive progress.
  • Facilitated agile processes while also filling all Technical Writer responsibilities.

Education

Bachelor of Arts - Linguistics

Brigham Young University
Provo, UT
04.2012

Associate of General Studies -

Columbia Basin College
Pasco, WA
12.2008

Skills

  • Documentation management
  • Information modeling
  • Proofreading, editing, and style
  • Source control
  • Agile and Scrum
  • Atlassian JIRA, Bitbucket, Confluence

Timeline

Technical Writer/Scrum Master

SirsiDynix
02.2014 - 06.2014

Technical Writer

SirsiDynix
10.2012 - Current

Bachelor of Arts - Linguistics

Brigham Young University

Associate of General Studies -

Columbia Basin College

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Rachel Sleight