Rachel Smith
Law Enforcement
Wake Forest,NC
Summary
Reliable and hardworking candidate eager to secure the Police Officer 1 position. Offering excellent communication and good judgment. Focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. Willingness to learn and take on any responsibilities to meet department goals.
Overview
6
6
years of professional experience
3
3
Certificates
Work History
Police Officer 1
Wake Forest Police Department
Wake Forest, NC
06.2021 - 12.2021
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
- Patrolled assigned areas to check homes, businesses and public roads for signs of disturbance.
- 4 months of communication training via the department communications center, answering emergency calls for help from citizens and business owners.
- Notified emergency personnel of incidents requiring medical assistance and aid.
Front End Manager
Slices And Ices
Wake Forest, NC
12.2018 - 12.2020
- Oversaw cashier operations, bookkeeping and security.
- Maintained strong customer relations and effective customer service standards.
- Front Line Manager of company when owner was absent.
- Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Transformed employee performance by enhancing training and mentoring strategies in operational and customer-facing roles.
Front Desk Receptionist
YMCA
Raleigh, NC
06.2015 - 10.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Informed new, incoming guests on company's offers for the facility.
Education
High School Diploma -
Wake Forest High School
Wake Forest, NC 06.2017 - 06.2017
Skills
Police Communications/Dispatch
Certification
DCI 1 Certified
Timeline
Police Officer 1
Wake Forest Police Department
06.2021 - 12.2021
DCI 1 Certified
06-2021
BLET Certified
05-2021
Highway Patrol Driving School -BLET
05-2021
Front End Manager
Slices And Ices
12.2018 - 12.2020
High School Diploma -
Wake Forest High School
06.2017 - 06.2017
Front Desk Receptionist
YMCA
06.2015 - 10.2018
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