Rachel Smith
Colbert,GA
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
15
15
years of professional experience
Work History
Store Manager
Palm Beach Tan
03.2008 - 06.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Performed all hiring tasks, Submitted background checks and completed all onboarding for new employees.
- Train new applicants or employees being promoted to a management role.
- Complete weekly reports and submit to upper management.
- Process bi-weekly payroll.
Education
No Degree - Criminal Justice
Athens Technical College
No Degree - Early Childhood
University of North Georgia
Oconee, GAHigh School Diploma -
Oglethorpe County High School
Lexington,GA05-2008
Skills
- Customer service
- Problem-solving
- Meeting Sales Goals
- Customer relations
- Multitasking and organization
- Store operations
- Store merchandising
- Inventory management
- Shift scheduling
- Employee training
- Inventory control
- Retail inventory management
- Recruitment and hiring
- POS systems
Awards
Manager of the Quarter - 2015
Manager of the Quarter - 2016
Highest Premium Premier Rate - 2017
Highest SPRA- 2016
Hightest SPRA for Salon - 2017
Highest PRA for Salon- 2018
Highest PRA for Salon- 2021
Highest SPRA for Salon - 2018
Highest SPRA for Salon- 2019
Timeline
Store Manager
Palm Beach Tan
03.2008 - 06.2023
No Degree - Criminal Justice
Athens Technical College
No Degree - Early Childhood
University of North Georgia
High School Diploma -
Oglethorpe County High School
Similar Profiles
Brianna KeeganBrianna Keegan
Training Salon Manager at Palm Beach TanTraining Salon Manager at Palm Beach Tan
Riley BrethRiley Breth
Assistant Manager at Palm Beach TanAssistant Manager at Palm Beach Tan
Makayla RileyMakayla Riley
Beauty Consultant at Palm Beach TanBeauty Consultant at Palm Beach Tan
Jared HernerJared Herner
Valve Technician/Repair Coordinator at Chalmers & Kubeck SouthValve Technician/Repair Coordinator at Chalmers & Kubeck South
Andrea Bussey DixonAndrea Bussey Dixon
Contract Occupational Therapy Assistant at Global Rehabilitation ServicesContract Occupational Therapy Assistant at Global Rehabilitation Services