Rachel Smith
Louisville,KY
Summary
Oriented professional with strong work ethic and adaptability. Experienced in fast-paced environments, managing multiple tasks efficiently while delivering high-quality customer service. Thrives under pressure, embracing challenges and quickly mastering new skills to enhance customer experiences.
Overview
5
5
years of professional experience
Work History
Hazmat Responder
UPS Worldport
Louisville, KY
10.2025 - 03.2026
- Safely manages, cleans up, and documents leaking or hazardous materials ensuring compliance with DOT and OSHA regulations
- Inspected, sorted, and processed damaged hazardous shipments, ensuring safe repacking or disposal of hazardous waste.
- Completed intensive training for multiple certifications
- Audited incoming shipments for compliance with labeling and documentation standards, ensuring regulatory adherence.
- Performed heavy manual labor in fast-paced environments, demonstrating adaptability to varying conditions.
- Operated specific machinery and tools in a warehouse environment
Restaurant Floater
The Pine Room
Louisville, KY
12.2022 - 10.2025
- Proposed ideas and solutions that improved team performance and outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Cross-trained in all restaurant positions to support operational success.
- Host
- Took orders and served food and beverages to customers.
- Assisted bartenders by stocking supplies and preparing drinks.
- Educated staff on best practices for customer service.
- Prepared meals according to menu specifications and standards.
Shift Leader
Walgreens
Springfield, TN
05.2021 - 12.2022
- Supervised team members during shifts to ensure smooth operations and high service standards.
- Managed inventory levels and restocked shelves to maintain product availability and enhance customer satisfaction.
- Conducted training sessions for new employees on company policies and procedures.
- Assisted customers with inquiries to provide timely solutions and improve overall shopping experience.
- Operated cash registers/balanced drawers and processed customer transactions accurately.
- Ensured store cleanliness and organized merchandise displays effectively.
Production Worker
Goodwill Inc
Springfield, TN
01.2021 - 05.2021
- Organized and prepared merchandise for sales floor to enhance customer experience
- Assisted in maintaining a clean and safe work environment.
- Sorted and organized donated items for processing and resale.
Education
High School Diploma -
Robertson County Adult Basic Ed
Springfield, TN01-2020
Skills
- Materials management
- Inventory management
- Equipment operation
- Problem solving
- Critical thinking
- Team leadership
- Team supervision
- Customer management
- Effective communication
- Calm under pressure
- Positive adaptability
- Friendly, positive attitude
Timeline
Hazmat Responder
UPS Worldport
10.2025 - 03.2026
Restaurant Floater
The Pine Room
12.2022 - 10.2025
Shift Leader
Walgreens
05.2021 - 12.2022
Production Worker
Goodwill Inc
01.2021 - 05.2021
High School Diploma -
Robertson County Adult Basic Ed