Rachel Smith
Yukon,OK
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
13
13
years of professional experience
Work History
Warehouse Inventory Manager
Custom Wheel Distributors Inc.
Oklahoma City, OK
05.2024 - Current
- Optimized inventory management processes to reduce stock discrepancies and improve accuracy.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Analyzed inventory data to identify trends, facilitating informed strategic decisions for stock replenishment.
Administrative Assistant
Sacramento County Department of Human Assistance
Sacramento, CA
05.2023 - 02.2024
- Implemented filing system improvements to enhance document retrieval speed and accuracy.
- Assisted in digitizing records, improving efficiency of information retrieval.
- Executed data entry tasks with precision, maintaining system integrity and accuracy.
Partner Support Specialist
Clear Capital
Roseville, CA
09.2020 - 02.2023
- Provided timely support to partners, ensuring efficient resolution of inquiries and issues.
- Maintained detailed records of partner interactions, tracking progress and ensuring timely follow-up on outstanding issues.
- Maintained organized records of appraisals and client communications for streamlined operations.
Account Resolution Specialist
Lexitas Legal
Rocklin, CA
08.2017 - 07.2020
- Collaborated with cross-functional teams to enhance client communication processes and improve resolution timelines.
- Regularly exceeded 80+ daily, to retrieve records for court.
- Implemented process improvements that increased efficiency in handling account inquiries and disputes.
Customer Service Representative
Ultimate Staffing Services
Roseville, CA
03.2013 - 11.2016
- Managed high-volume call queues while maintaining quality assurance standards.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Monitored inventory levels to ensure optimal stock availability and minimize discrepancies.
Education
Associate of Arts - Business
Oklahoma State Community College
Oklahoma City, OK1994
Skills
- Customer service
- Computer skills
- Office administration
- Warehouse management
- Team leadership
Timeline
Warehouse Inventory Manager
Custom Wheel Distributors Inc.
05.2024 - Current
Administrative Assistant
Sacramento County Department of Human Assistance
05.2023 - 02.2024
Partner Support Specialist
Clear Capital
09.2020 - 02.2023
Account Resolution Specialist
Lexitas Legal
08.2017 - 07.2020
Customer Service Representative
Ultimate Staffing Services
03.2013 - 11.2016
Associate of Arts - Business
Oklahoma State Community College