Rachel Smith
Chick Fil A, Athens
Good Hope,GA
9
years of professional experience
Dedicated fast food professional with a proven track record in delivering exceptional customer service and maintaining high standards of cleanliness and sanitation. Skilled in efficiently processing orders and managing customer inquiries, while demonstrating patience and empathy in high-pressure situations. Committed to enhancing customer experiences and fostering a positive dining atmosphere through effective communication and teamwork.
Work History
Restaurant Hostess
1 YearFast Food Worker
4 Years 1 Month- Provided excellent customer service by greeting customers, taking orders and responding to inquiries.
- Kept work areas stocked with supplies and ingredients.
- Processed payments from customers using cash registers or other payment processing devices.
- Efficiently prepared food orders according to customer requests.
- Handled customer complaints professionally while remaining calm under pressure.
- Performed daily opening and closing procedures for restaurant operations.
- Communicated with co-workers to improve operations and reduce wait times.
- Monitored food quality and freshness throughout the shift.
- Adhered to all safety regulations when handling food items.
- Cleaned counters, cashier area and utensil display to comply with sanitary regulations.
- Organized utensils, napkins and condiment supplies to create a clean display.
- Interacted patiently with customers to foster an ideal customer service experience.
- Developed a thorough knowledge of menu items and their preparation methods.
- Followed safety procedures to prevent foodborne illness and allergens.
Custodian/Office Worker
4 Years 4 Months- Performed light cleaning duties as needed throughout events.
- Managed inventory of cleaning supplies and replenished stock when necessary.
- Performed daily cleaning duties such as sweeping, dusting, mopping.
- Aided with filing documents and data entry.
Education
High School Diploma
Skills
Patience and empathy
Engaging personality
Customer service
Cleaning and sanitation
Positive attitude and enthusiasm
Listening and comprehension
Fast and efficient service worker
Timeline
Restaurant Hostess
Raffertys
2025.07 - CurrentRead More
Fast Food Worker
Chick Fil A, Athens
2022.06 - CurrentRead More
Custodian/Office Worker
Immec, Social Circle
2018.01 - 2022.05Read More
Athens Christian School
High School Diploma
Read More