Jessica Mateuszczyk
Orlando,FL
Summary
Dynamic and dedicated professional with experience at Duffy's Sports Grill, excelling in customer service and dining room management. Proven ability to coordinate reservations and enhance guest satisfaction through strong communication and problem-solving skills. Recognized for maintaining a safe and inviting environment while effectively leading team efforts in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Duffys Sports Grill
11.2024 - 08.2025
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Gymnastics Coach
Genies Gymnastics
11.2023 - 12.2024
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Facilitated team-building activities, strengthening relationships among athletes.
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
Restaurant Hostess
AJ's American Bar and Grill
03.2023 - 11.2024
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Skilled at working independently and collaboratively in a team environment.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Education
Associate of Arts - Nursing
Valencia College
Orlando, FL05-2029
High School Diploma -
Park Vista Community High School
Lake Worth, FL05-2025
Skills
- Complex Problem-solving
- Reservations coordination
- Coordinating tasks
- Dining room management
- Customer service
- Problem-solving
- Team collaboration
- Patience and empathy
- Safety awareness
- Strong communication skills
- Team leadership
- Lesson planning
Timeline
Restaurant Hostess
Duffys Sports Grill
11.2024 - 08.2025
Gymnastics Coach
Genies Gymnastics
11.2023 - 12.2024
Restaurant Hostess
AJ's American Bar and Grill
03.2023 - 11.2024
Associate of Arts - Nursing
Valencia College
High School Diploma -
Park Vista Community High School
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